Midlantic Plumbing, Heating, and Cooling LLC
Union, Runnemede, NJ

Midlantic Plumbing, Heating, and Cooling LLC Reviews

2.3 stars based on 6 reviews

Featured Comments:

• M

  Michael Bell

  1.0

  I wish I could make it negative stars. They are untrustworthy and unreliable. If you have a home warranty stay away from this company if they designate him as your contractor. Ask for a new contractor right away. They don't return phone calls and they change their story every time they speak with the warranty company. Our one claim was denied at first because they didn't provide any diagnosis info. It took multiple calls from the warranty company and us to get them to respond with diagnosis info. Then, they gave a different story to the warranty company than they did us. They changed the diagnosis to an uncovered service. Not once, but twice! We are now fighting with the warranty company trying to prove the contractor was submitting different diagnosises to get out of fixing our issue. FYI, the contractor actually caused our toilet to leak when he came to check it out so it was one of the denials by the warranty company because the contractor said it was already leaking. Now he is also saying, that after working for 10+ years, it was installed improperly... again, another reason for our claim to get denied. If you like getting mad and frustrated, this is the company for you. They have yet to return a phone call to us!

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  Response from the owner

  This is a completely unfair review. We spoke with and gave the warranty company all the required information as needed several times. This customer has a corner style toilet which has a defective internal trap. The warranty company, as a policy, doesn't replace "fixtures". With a warranty claim all calls need to be directed to the warranty company, we as the sub-contractor have no authority to order parts without authorization. These people just moved into the house and have no past knowledge of the problems this fixture may have been having. SO no, the fixture may not have been working for 10 years. We've been serving the South Jersey area for over 30 years and our reputation is impeccable. After this review we will not be going back to service this customer once the warranty company approves the work. Sincerely, Len Siciliano President

• T

  Trevor Barninger

  1.0

  The other review is accurate. Our warrenty company assigned this contractor. We never recieved a phone call even after my wife and I left several messages.

• A

  Alex Demayo

  5.0

  Great service, very professional and a fair price!