Michael & Son Services
Cummings, Richmond, VA

Michael & Son Services Reviews

4.6 stars based on 3729 reviews

Featured Comments:

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  Cesar B

  5.0

  Michael and Sons is a high quality service, you will get a very professional, knowledgeable, integrity, and respectful to customers needs. More than likely their service will go beyond your expectations, as Jonathan did when he provided a plumbing inspection. He educated me on the systems of my home, showed me where the problems are visually, went beyond my expectations, and established excellent rapport with me through his understanding and empathy for our situation. All the service techs have been great, Jonathan stands out for the extra mile. Great company.

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  Response from the owner

  Thank you, Cesar, for the 5 star review! We are happy to hear you had a good experience with us from start to finish and that Jonathan was professional, knowledgeable, and respectful. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son to take care of your home!

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  Amy Geist

  5.0

  We were exceedingly pleased with Tyler Jordan. He was incredibly astute, well informed and precise. He was very patient when he instructed us on the maintenance he had preformed. We were thankful that he showed us lots of pictures and explained the relevance to us. It was patently obvious to us that his care for us was genuine. We plan on requesting him specifically for all of our future needs. He is an excellent representative for Michael and Sons. It was a true 5 star experience for us.

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  Response from the owner

  Thank you Amy for the 5 star review and kind words! We are happy to hear Tyler was informative, patient, and provided great customer service. You can request Tyler anytime through our office and we will be sure to find a date and time that fits both of your schedules! We appreciate you choosing Michael and Son to take care of your home!

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  Matt Patterson

  5.0

  My heat pump motor died, and Carter was my technician who came to work on it. He got here within an hour of me calling which was super fast. He wore feet coverings on his feet which was considerate because I have young children at home. He knew exactly what was helping and knew how to fix the problem. He explained everything to me thoroughly. I knew exactly what he was doing every step of the way. He was professional personable and courteous. I recommend Carter to anyone. Ask for Carter!

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  Response from the owner

  Thank you Matt for the 5 star review! We are happy to hear Carter was informative, professional, and courteous while working on your home. Carter is a great technician and we are lucky to have him on our team! We will pass the praise along! We appreciate you choosing Michael and Son and we hope to work with you again!

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