Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

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Kopetsky's Ace Hardware

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Larry's Heating & Cooling Inc

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Yankton Plumbing Design Showroom

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Menards in Broadway, Yankton, SD | PlumbersNearby

bought a floor lamp from them.  Paid full price.  Got the lamp home only to find that it had been returned previously and had significant damage.  Absolutely no response from customer service and pretty much just got a big F-U from them.  Should have went to Home Depot or Lowe's rather than the landfill that is Menards.

To be perfectly honest my cashier was amazing her manager or whatever the blonde haired lady was, was extremely lazy. An elderly gentleman in front of us had to walk to get a price check instead of someone to whom is actually employed there. Then I was trying to purchase a jacket ( the price tag was missing)that was on sale was told by the blonde lady that it was double the sale price after telling her that it was on sale. Instead of her walking to the rack to which I told her it was she looked on her cell phone. It's not my job as a customer to walk back to where I found a rack of the jackets it's an employees. Just thinking there could be some major retraining on that.
By the way when I left said 'manager' was on the phone.
It's not that I couldn't have paid full price,that was not an issue in the slightest, it was principle.
But cashier was great and very apologetic

You are better stocked again!  It's nice to see well stocked shelves!  Very friendly staff & they don't hide from you when help is needed!  Thumbs up!

Ordered 3 shelving standards online for pickup.  As I entered the order pickup an employee pulling a couch was coming through.  Seeing me he said “oh, sorry” and kept going.  After placing the couch in pickup, he wheeled his cart away, and disappeared.  Seeing he had left I rang the bell.  For 5 minutes I rang the bell 10 times before finally finding another employee in the lumber area.

Customer service is hard to find but the number of products at a lower cost and that’s why I end up going back time after time. I still wish the customer service was to par with their competitors

I'm new to this state and have never before ex0erience the amazingness that is Menards!  So full of so many things, I love it.  Prices are mostly comparable and customer service is fantastic.  Will be shopping here often.

Good hardware/departmental store in town with almost everything you would need for Home Improvements, Automotive/Electrical needs, Lawn Care and lots of outdoor stuff. You can check your quick Grocery pickups while you are there for other things. Always with good customer service!

My family and I spent about an hour and half shopping. This place has lots of problems. 1) if you want to purchase say plywood or framing lumber. You have to first go into the store on one end walk all they to the back of the store. Wait in line generally, then place your order. You then have to walk all they way back to the front of the store. Stand in line again generally wait, because they have only one or two cashiers. You then pay, and walk out the opposite side of the store. Walk all the way back to your vehicle. You then have to drive behind the store where you'll be greeted by a guard shack. You'll then have to wait again while they do their thing. Then you have to spend 20-30 minutes searching for your purchase at 34 below zero. You just might break your neck carrying an 8' 2*12 down a flight of stairs just to load it. Good luck finding any help. If that isn't enough then you'll more than likely have to special order some of the most basic construction materials. You can spend two hours in there looking for something  and not have a single employee offer to help, but if your 5 year old child removes her mask. You'll have 5 show up to interrupt your shopping just to tell you she needs a mask. Then still not offer any assistance.  You're better offer going somewhere else. It's really not even convenient.

Picked up an online order only to find the product completely damaged once I got home. Menards idea of customer service is to tell you that you can drive all the way back to their store to exchange it when it was their mistake. Beware of pickup orders, it's apparently their way of getting rid of damaged items. Make sure you open everything before you leave

I couldn't get what I needed from my local Menards, thankfully the Yankton store had it. I was helped by a very nice gentleman and his helper. The older lady at the register couldn't have been nicer, and the two gentlemen that helped me load my truck were very friendly and kind. All in all it was a very nice shopping experience.

Home improvement chain with assorted building materials, tools, gardening supplies & appliances.

Menards
Broadway, Yankton, SD

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Menards Reviews

3.8 stars based on 350 reviews

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