Medallion Pools
Roslyn, Colonial Heights, VA

Medallion Pools Reviews

3.4 stars based on 89 reviews

Featured Comments:

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  Andre Johnson

  5.0

  First, great customer service. Eye catching showroom with everything to satisfy your jacuzzi, spa/hot tub and pool needs. Like a candy store of all things pool related. Great resource for the tri-cities , Richmond, and surrounding area.

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  Jason Zamagni

  5.0

  We are pleased with medallion. They delivered on every promise and our pool kit was completed without issues. Now, buyer beware: they sell you a pool kit --- You need to hire installers, concrete guys, figure out what to do with excess dirt, hire fence installers, hire gas plumbers, pull permits and schedule inspections. It can be done ✔, but it is NOT easy. I suspect this is why they have such a low star rating. Make sure you understand the effort involved before jumping into this project.

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  Jamie Shotwell

  1.0

  I purchased a 27’ round Freedom in-ground pool from Medallion in February of this year and obtained delivery early summer. Number one, the list of contractors they provide on the sheet to choose from is useless. The contractor we chose spent 3 months telling us he would put it in, just to find out that our project wasn’t ‘large enough’ for him to install. That would have been nice to know 3 months prior. I finally found an installer that was gracious enough to fit us in. If installing that type of pool is beneath certain contractors, they should not be on the list. Secondly, when we started installing the pool, the seams in the interceptor coping weren’t welded correctly and they weren’t even at 90 degree angles. In addition, Medallion only provided one stair rod that attaches the liner to the steps, mind you there are 4 steps. The pool installer and myself had to go to Lowe’s and purchase wooden dowel rods and fasteners and cut them to the correct lengths. And thirdly, when I purchased the pool, I included a Lumi-O light in the package. The light they supplied was for an above ground pool, knowing that I had purchased the in-ground option that included the coping that concrete butts against. As a result, I had to drive 1.5 hours back to Medallion in order to get the correct light, which they proceeded to charge me for. I do not recommend Medallion Pools. Learn from my mistake and directly through a pool contractor. It’s faster and cheaper.

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