McKenzie Plumbing Co., Inc.
Creek, Fayetteville, NC

McKenzie Plumbing Co., Inc. Reviews

4.4 stars based on 123 reviews

Featured Comments:

• K

  Kelvin Covington

  5.0

  My wife and I were very pleased with the service that we received. Mac and his assistant were very professional and knowledgeable. The installation was thoroughly explained. I was kept informed of their progress until the job was finished. We are also getting a new water heater installed. Mac checked my old one and walked us through the upcoming installation. By far one of the best companies that I’ve dealt with in Fayetteville. We definitely recommend their company and services.

• P

  Paula Harris

  5.0

  Mac was so professional, punctual, and knowledgeable! I called at 8:30am to request a new water heater and by 10:00am the same day, Mac was at my home. He removed my old water heater and installed a new one in less than 2 hours. Mac made sure the hot water was clear and the garage was cleaned before leaving. He even removed my water hose from the spigot so it wouldn't freeze this winter and reminded me to do the same to the one in the backyard - so nice and caring. McKenzie Plumbing has reasonable prices and Mac kept me informed during the process. I highly recommend this company for your plumbing needs!

• j

  jinxcalibur

  2.0

  Please note, this is my second feedback posting I'm listing for this company. Although the first was positive in regards to the workmanship of the employee that came, there were a few issues I didn't cover that I saw as less worth mentioning. They said to expect arrival between 8 and 12, to which he showed up before 12. During his stay, he receive calls from his employer, telling him to hurry up and get to the next job. I contacted them for a second go round And told them I need someone who could stay and work and not be called off. Once again I was told to expect them between 8 and 12. Once again they showed up just before 12. I wanted the leak fixed and an estimate done, and before he could hurry off to his next job, he gave me I'll look around my leak and glanced under the crawl space for less than a minute. He did not give me the inspection I wanted, and told me couldn't do the work unless I scheduled it ahead of time. He said, I'd be contacted for the estimates for both jobs by the end of the day. 2 days have passed and I have yet to hear from them. My assessment of their practices, leads me to believe that they do not take time to serve clients, but rather do jobs as fast as possible to move on to the next. They have lost my confidence, thus I shall be seeking another service that I can place my trust in.

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