Mattioni Plumbing, Heating & Cooling
Uwchlan, Downingtown, PA

Mattioni Plumbing, Heating & Cooling Reviews

4.9 stars based on 1925 reviews

Featured Comments:

• M

  Mark Perry

  4.0

  My experience with the technicians that come out has always been consistently great. They are very friendly and do a great job of explaining what is happening. My recent experience with Dan Good was wonderful and he did a great job. One concern I do have with continuing to use Mattioni is that the pricing has always been much higher than other quotes I have received. Even though I pay for the membership, I have consistently paid higher than other quotes received. They also refuse to give any type of estimate for any work over the phone even though competitors do this, which comes off as a suspicious business practice. I also get pressed to spend significantly more for packages that I do not need. Most recently I asked to have a wax gasket replaced, but was pressed to buy an entire new toilet and plumbing set up which was very much not needed. I'm sure it's the company pressing the technicians to make to make these offers. Otherwise the technicians again are wonderful and they do impeccable work. Update: customer service did reach out to me after the fact and addressed my concerns. This really shows how important customer satisfaction is and I feel much better about my experience and look forward to continuing working with them in the future!

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  Response from the owner

  Mark, thank you for taking the time to share this feedback about our team. We also appreciate you speaking with us about your experience. Customer satisfaction is our priority and we are grateful for the chance to address your concerns. Have a great weekend!

• J

  James Pryor

  5.0

  We had an old furnace that died and needed replacing. I had quotes from a few places, but even though the price was higher, Mattioni was more professional and knowledgeable than anyone else. They went above and beyond to install our new furnace and a/c with care to the house. They were extremely thorough, and worth every dollar. I would recommend them any day!

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  Response from the owner

  Hi James - We really appreciate you taking the time out of your day to leave a review! Thank you for sharing your kind words about our team, it means a lot that our knowledge and care stood out from the crowd. We are grateful to have earned your business here at Mattioni Plumbing, Heating & Cooling!

• L

  Laura Manger

  5.0

  This was the first time using Mattitoni and their availability and responsiveness to my issue was outstanding. The tech who came, Bobby, was professional, kind, and knowledgeable. I felt comfortable with the job he did to find and fix the leak under the sink. He showed where the issues were and how it should be fixed and did a wonderful job and I thought the price was reasonable.

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  Response from the owner

  Thank you, Laura, for leaving Mattioni Plumbing, Heating & Cooling a five-star review! We are happy that you felt confident in Bobby's work, and he completed the job to your satisfaction. Your business is wonderful to have, and if you ever need further assistance, we are ready to help. Have a great day!

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