Malek Service Company
30, College Station, TX

Malek Service Company Reviews

4.7 stars based on 498 reviews

Featured Comments:

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  Tim Ramsey

  1.0

  Thinking of hiring Malek Services? The quality of the customer service was great and the Plumber sent was professional and thorough. The issue is that they are INCREDIBLY expensive...over $600 for a 1 hour diagnostic visit that resulted in a recommendation to "seal around the tile and bathtub" to fix a potential water leak. I did call the company to complain at the outrageous nature of the diagnostic fee, that nothing was ever "repaired" and after talking to three people it was clear that there would be no remedy. So if you got TONS of cash laying around to pay for diagnostic work then Malek is your company. If you are on a budget and want to save money (and not feel ripped off) then you should look somewhere else. They are pushy and misleading with their "Total Protection Plan" that really only protects you from the $85 fee they charge for someone to show up....but not cover the $$$ to perform the "diagnostic" work.

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  Response from the owner

  Thank you Mr. Ramsey for speaking with us today regarding your concerns! We value you and we appreciate your feedback. Please let us know if we can assist in the future.

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  Leonard McGriff

  5.0

  Our thermostat went out during the night when it was cold weather so the next day I tried to install a thermostat on my own. That did not work. I went to Malek‘s office and told them what my issue was and they were good enough to schedule me that very afternoon. They came out and added everything I needed for the thermostat to work and did a fantastic job.I would highly recommend them to anybody. They are very professional.

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  Response from the owner

  Thank you Leonard for your positive feedback! We are pleased to hear our technicians were able to take care of this thermostat replacement the same day for you. If there’s anything we can help with in the future please let us know, we are happy to help!

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  Brian Ashby

  5.0

  Very organized and professional business offering customers the best service and new construction installation. Quality and tidy workmanship in a timely manner that saves money due to a well equipt technician offering multiple options for customers. Membership available that put clients at a priority when an emergency arises, which is unheard of in this industry when it's difficult to secure quality tradesman in this day and age as in high demand.

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  Response from the owner

  Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service for you. Thank you for choosing Malek!

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