Magnolia Plumbing, Heating & Cooling
Atlantic, Laurel, MD
- Phone:
- +1 844-919-0942
- Website:
- https://magnoliacompanies.com/facilities-solutions/?utm_source=GMB&utm_medium=Organic&utm_campaign=1SEO_SM
- Address:
- 13400 Mid Atlantic Blvd, Laurel, MD 20708
- Hours:
- MondayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Magnolia Plumbing, Heating & Cooling Reviews
4.2 stars based on 34 reviews
Featured Comments:
M
Martha Kristy
1.0
The Worst! 4 hours late. Came out and banged around on my furnace for 20 minutes. Said it needed to be taken apart and acid washed for $1600. Couldn’t do work that trip and had me schedule a return appointment the next day. I stupidly paid towards the next visit. Thermostat read 59 next morning, so I called and scheduled someone. He came, rinsed the filter off and it worked fine. Magnolia refused me any refund from my previous payment. Do not use them. They are a rip off.
Response from the owner
Hi Martha - I apologize for your poor experience with Magnolia. I'd like to get more information on the situation if you'd be willing to discuss. If so, please reach out to [email protected] with your contact info and I'll be sure to have a manager reach out.
D
Doug Nowlin
5.0
My building recommended a different company for HVAC work and it was not a good experience. Hoping to make things better, I read the on-line reviews for Magnolia, submitted a request, and every interaction was fantastic. Magnolia immediately responded to my e-mail, provided courteous phone calls about the status of my appointment, and corrected the problems caused by the other company. I wish I had called Magnolia first, and I plan to do so in the future. I would like to thank the Magnolia technicians who promptly visited my home and provided such high-quality service. The first Magnolia technicians were honest and felt that other specialists in their company could more accurately solve my HVAC problem. Those same technicians made the follow-up appointment for me immediately. When Saeid Fotouri arrived with his assistant, he listened to me, provided a diagnosis, and then clearly explained all of my options. Problem solved. Thank you! I highly recommend Magnolia for your plumbing and HVAC needs.
Response from the owner
Hello Doug, we're so glad you had a great experience with Magnolia! Thanks for taking the time to leave a review!
L
Linda Newman-Goetzel
5.0
Excellent customer service! They were able to get me an appointment the same day that I requested one. The plumber sent-Darrick Fleming was terrific. Very knowledgeable, able to clearly explained everything that was need and why, and also a very nice person.
Response from the owner
Linda, thank you for taking the time to leave us a review! We're so glad you had a great experience with Magnolia.
More reviews (2)