Liberty Comfort Systems
River, Anoka, MN

Liberty Comfort Systems Reviews

4.8 stars based on 150 reviews

Featured Comments:

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  Tony Johnston

  5.0

  My furnace had gone out on a Friday night. After finding out it was in my best interest to replace the unit entirely (and a high bid to do so) from the company that had previously installed my current one, all of this on a Saturday afternoon, I decided to reach out to other companies for estimates. The staff from Liberty Quality was great and personable over the phone, and I received a phone call from Jim an hour or so later stating that he could be out Sunday morning for an estimate (and actually offered to come over Saturday night, but i wasn’t currently home). Jim was very knowledgeable and the estimate was more than fair, and ultimately accepted. One of the things that really stood out to me though was that the first actual question Karen (who had initially taken my call) and Jim asked me was if I currently had some sort of way to heat up my house while I waited, and offered to lend me space heaters. Although I was ok in that department, They were the only ones to ask me that of all my calls to other companies, and the genuine concern they’re showed for my households well being did not go unnoticed, and meant a lot. I cancelled other estimates that I had slated for Tuesday, because Liberty Comfort not only took care of that over the weekend, but already had finished installing the unit by Monday. Although I wasn’t home for the installation, the person who was complimented their knowledge and work ethic and stated they did a great job. Overall, I’m very impressed with the company, top to bottom. I can’t remember the last time I’ve felt compelled enough to write a review. Customer for life.

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  Response from the owner

  Wow! Thank you for the incredible 5-star review of our heating and cooling services. We enjoy meeting new customers and building relationships along the way. We hope you will choose to have us maintain your systems long into the future. Let us know if we can help any of your friends or family with a new furnace or air conditioner. We have a super referral program!

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  Alyssa Borders

  5.0

  The staff at Liberty were amazing to work with! They came out right way when we called to have someone come look at our furnace that went out in -10 degree weather! From the phone communications to in person interactions, all staff from technicians to the owner were very involved and professional in getting us the services we needed as efficiently as possible! The installation staff were very respectful of our home and very knowledgeable. We now have a new furnace up and running, they re-piped our exhaust piping which was previously done incorrectly, and we set up to get central air installed with Liberty in the spring! Their installation and equipment rates were very reasonable and the financing was easy and affordable for our family. Can’t thank Liberty and their staff enough for helping our family and on the coldest days of the season to boot!

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  Steve Durette

  5.0

  Our old furnace died without any warning leaving us scrambling to find a replacement. Jim from Liberty came out right away and met with my wife while I was at work. He was very detailed in his explanation of replacement options, provided a very detailed bid, and bent over backwards to get us on the schedule right away. He really went the extra mile to earn our business. Ryan and Randy and Tyler arrived on-time and did a fantastic job with the installation. They were very professional, left our home in a pristine state, and were great with answering any questions we had during the whole process. We will definitely use them again and would recommend them to our entire family. Excellent service all around!

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  Response from the owner

  Thank you for the kind words; I'll be sure to pass them along to our team. You can relax with your new heating system this winter, but we are here to help any friends or family with a new furnace or air conditioner year-round.

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