Lee Company
Juliet, Mt Juliet, TN

Lee Company Reviews

4.7 stars based on 594 reviews

Featured Comments:

• K

  Kim Milejczak

  1.0

  Very disappointed! I have been paying monthly to get yearly checkups through lee company for several years now. Why? No benefit when services are done! Just paid an astronomical amount to replace a very inexpensive part that took about 15 minutes. Never received a receipt even after requesting one!! Manager not helpful!! This is not how you keep your customers happy. Do not recommend.

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  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Kim. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have forwarded this to the appropriate manager, who will reach out to you soon.

• W

  William

  5.0

  Lee Company does great work. But they tend to be a little more pricey on their services. I like having chat in their website. And their payment options are fine. Every service tech I've had has been fabulous. There doesn't seem to be any kind of discounts they should offer, unless the company doesn't offer that up front.

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  Response from the owner

  Thank you so much for your kind words, William. We really appreciate you taking the time to share your experience with us, and we would be happy to put you in contact with members of our team to discuss pricing.

• B

  Bibake Usa

  1.0

  REALLY GLAD DIDNT USED THEM FOR SERVICE!!!!!!!Guy Sean came out and we were charged 45 dollar. They wanted us to spend on the camera through the main sewer. He said we probably need to repipe the house. He gave a rough estimate of 3500.Then he called a service manger he said it would be 5500, A project manager(cliff) came the next day and said 7500. I decided to look into it closer myself. I dug and followed the pipe to realize it wasn't even connected to the main sewer. (The camera wouldn't have caught that as he just wanted to look at the main sewer.) I called another plumbing company to come put new pipe on to tie it in. It cost me $340. I'm really glad I decided to do more looking before spending $7500.

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  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Bibake. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have forwarded this to the appropriate manager, who will reach out to you soon.

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