Kelley's Septic Tank & Sewer Service, Decatur, Illinois
Bridge, Decatur, IL

Kelley's Septic Tank & Sewer Service, Decatur, Illinois Reviews

4.5 stars based on 15 reviews

Featured Comments:

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  Tammy Polley

  1.0

  We have used this company for a few years however, this is our last. The time before last our rental had a problem with there tub draining instead of going straight to it they pulled a toilet down stairs that was just fine. We had to buy a new toilet & pay for them to pull that one. We was not there we had some one in our place. Ended up being a pull up in the toilet up stairs common sense says go to the problem. We gave them a second chance this year & they messed our hot water heater up to us 5 hours on our own to figure out what the problem wad& how to fix it. The own told me if I did not like it not to call them. I asked who I was talking to & she said the owner & told me her name. Guess what I will not be calling her again. No business will talk to me that way or cost me my time & the money they did. The young men that came to the house was very pleasant they just moved the hot water heater trying to unclog a drain & messed up the hot water heater. Our renters did not have hot water the next day & the owner said if they had it that night it wasn’t their fault. They wouldn’t come fix it. Hello the water was left over from the day before. Looking for a new company!!

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  Michele Cooper

  5.0

  The worker was very kind and knew exactly what the problem was. He did everything in a timely manner and even showed up earlier than expected. Price was great, will definitely use again and refer to anyone else!

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  Zach

  5.0

  Had a plumbing emergency, and even though they weren't my first choice, they were the first to pick up my call. They arrived when they said they would, found the problem immediately when others did not, and actually fixed the problem without causing more problems. Highly professional, knowledgeable about what they do, and although they may be higher priced than some I'd much rather pay the slightly higher price for the much higher quality of service. Thanks so much. 100% will choose Kelly's from now on.

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