Keep Smiling Plumbing
Harrison, Loganville, GA

Keep Smiling Plumbing Reviews

4.8 stars based on 392 reviews

Featured Comments:

• J

  Julie Morton

  5.0

  We found a leak in our refrigerator supply line late on a Sunday night and the water shutoff valve was not shutting off the water completely. Ultimately we had to cut the water off at the meter/road. As soon as Keep Smiling opened on Monday, I called to see if we could get a plumber out to help us. Unfortunately, they had no one available until Tuesday, but we had no water coming to the house, so I started calling other plumbers. No one was available! Within a few minutes, William from Keep Smiling called me back to try to get us worked into the schedule. Lo and behold, he was able to send James out to us by 10:00 am. James quickly diagnosed the problems and gave us his recommendations. He worked efficiently to get the water shutoff valve replaced, replace the supply line with a flexible steel hose (original one was PVC) and replace the supply line shutoff valve as well. He got our water turned back on and helped us move the refrigerator back in place. He explained all the repairs he made and showed us how the new valves worked. It’s obvious Keep Smiling is interested in keeping customers with their unequaled service, quick response time and professional workmanship. With home plumbing, it’s not a question of IF you will need a plumber, but WHEN. Keep Smiling will be my first call again next time.

• A

  AJ

  5.0

  Keep Smiling Plumbing offers great service and solid expertise - don’t let the cheesy name fool you. I almost did not call them for a quote because I could not take them seriously with the name, but then another plumbing company recommended them for our issue because they themselves were too booked. Calling Keep Smiling was a great move, and they were helpful from start to finish! We worked with Dillon and he is wonderful - patient, knowledgeable, and thorough . He came to our home to assess the problem, provided a quote within the hour (I think it was a free quote, which is rare), was on time for our appointment, found the leak in our yard, replaced the pipe with our preferred material, offered suggestions and recommendations, tested that everything worked properly, flushed our lines, and cleaned up all things when job was complete. I have zero complaints, which is also rare for me. We will call Keep Smiling Plumbing first with any plumbing needs that may arise, and I would recommend the same to others.

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  Response from the owner

  Thank you for the great review. We are happy we were able to serve you well. Out whole team is committed to service excellence and we are grateful that you chose us. We are also happy that you love our company name! Thank you again!

• W

  William Lindeman

  5.0

  From the time the dispatcher , Jill answered my call and helped find a technician to the arrival of Dan I was put on ease about my leak being repaired. Dan was professional and personable, located the problem and fixed the problem as well as pinpointing another potential problem and repairing that as well. I know it was last minute calling but it did put us at ease knowing we were in good hands. Dan made it possible for us to keep smiling! I would recommend Keep Smiling as a good reputable company and I am pleased with the work that was done.

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