KAP Mechanical Services LLC
Industrial, Elko, NV

KAP Mechanical Services LLC Reviews

3 stars based on 18 reviews

Featured Comments:

• K

  Kimberlee Smith (Kim)

  1.0

  Very unprofessional, didn't value me as a customer, kept canceling appointments and full of excuses as to why they couldn't come by. After a week of dealing with them I found another company that was able to install a new water heater the next day. When I informed Heather that I no longer needed a water heater but I would still like a quote for my furnace this was the response I received. "Kim, This is heather from KAP. Unfortunelty we had to leave on an emergency service call. I was also just instructed that we are at capacity and unable to take on any new clients. I would suggest that you have the company who is installing your water heater also give you pricing for your furnace. We wish you the best in your repairs." Clearly they did not value my business. If they truly were at capacity and unable to take on new clients, wouldn't they have known that when I first called? I will never recommend this company.

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  Response from the owner

  Kimberlee, unfortunately emergencies do occur and we must reschedule as necessary in the event of such. We apologize that an inconvenience was caused.

• J

  Jason Terrell

  5.0

  Did a great job, highly recommended! will use them for all future repairs!

• A

  Anthony Gavaldon

  5.0

  Our furnace went out and KAP was able to install a new furnace for us within a day with no hassles. KAP employees arrived when they said they would and were very professional and answered my questions. I would highly recommend KAP for your repairs.

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