Kandefer Plumbing & Heating
Lein, West Seneca, NY

Kandefer Plumbing & Heating Reviews

3 stars based on 10 reviews

Featured Comments:

• S

  Shaw Music Studio, West Seneca

  1.0

  Never bothered to show up. Last Thursday morning I called about a toilet repair for my business. They said a tech would come Friday afternoon. Friday around 2:30 still no tech SoNI called back. Got an older man on the phone who said he would call the tech and get right back to me. Never called back. Never showed. It's been a week and still no call. Will NEVER do business with them. I'm a small business owner and my customers need to be able to use the bathroom!!

• J

  Joann Lowczys

  5.0

  My mother had an emergency with her toilet. Called Kanderfer and he came over in no time at all. He fixed the problem and was very professional. Thank you so much. Hope we never need a plumber again, but if we do, I will call Kanderfer again.

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  Response from the owner

  Thank you....I’m glad I could help out

• J

  Jeffrey Kirchmyer

  1.0

  Called Kandefer to replace my mothers water shut off valve in her basement. First time he showed up a few months ago he charged my mother approx. $95 to loosen a nut, instead of replacing the valve I had asked them to change. Due to not replacing the valve, we ended up with the same problem we originally had. This time the repairman showed up with an attitude probably because I was there and I wouldn't let him take advantage of us. When I showed him what we were having a problem with he went on a verbal tirade towards me and my elderly mother stating he won't replace it because I will complain he didn't replace the outside bib. I asked him why it needs to be replaced when it had been recently replaced (he did not look at it and refused to do so), he continued his tirade and walked out of the house SCREAMING at us. I tried to calm him down and ask what he would recommend, but he would not stop screaming to listen. It was the most unprofessional person I have ever encountered. I called the owner to report it and he said he would call me on Monday (3 days later) after he spoke with the repairman. It is now 5 days later and I am still waiting for his call.

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