Jim Olson Plumbing
Lilac, Waterford Twp, MI

Jim Olson Plumbing Reviews

2.6 stars based on 5 reviews

Featured Comments:

• E

  Ernest Wheeler

  1.0

  I don't care to hear your rant about how Home Advisor charges you $20.00 per customer call and how you have to deal with multiple "frivolous" calls per day that cost you $20.00 a pop. Thanks for making me feel like an insignificant and "frivolous" customer. Basically, Home Advisor told me the job should cost between a certain range and this company was $50 higher than the top end of that range. When I politely questioned the discrepancy, I was given an earful about why he charges more (I have to pay Home Advisor, put gas in my tank, I set my own prices, yadda, yadda, yadda). It's all good. After that "frivolous" statement, I was through anyway. I wasn't looking for a handout. I just simply questioned the discrepancy.

• K

  Kenneth Goodrich

  5.0

  My water heater stopped working and I found Jim Olson Plumbing as he was local to me. Being a computer geek, I was sure that my water heater had just died and needed to be replaced, an expense that I was not really ready for. I contacted Jim, he was very pleasant on the phone and set an appointment. He came over right on time and I showed him down stairs to the basement. I always like to hang around and watch stuff like that.. neat to learn. He spent about 15 minutes trouble shooting my heater and determined that my burner unit just need to be cleaned. So after about an hour total, what I thought was going to be a total replacement, was just a simple maintenance call. He had my water heated fixed, cleaned up after himself and I had hot water. I found Jim Olson to be very professional in both his work ethic and demeanor. He could have very easily said I needed a new water heater and I would not have know the wiser. I would highly recommend Jim to anyone who needs a water heater looked at. Thank you, Kenn Goodrich

• C

  Cindy Anolick

  1.0

  He did work for us recently. We needed for him to come back due to some leaks. Never heard from mike. Wrote him again, and he finally wrote back to say that he is out of business due to covid. He could still honor previous work issues.

More reviews (2)