Jeffries Heating & Air + Plumbing
KY-1247, Somerset, KY

Jeffries Heating & Air + Plumbing Reviews

4.9 stars based on 206 reviews

Featured Comments:

• E

  Erica Jones

  5.0

  Our older furnace began having issues right before Christmas. Sequencers were replaced on 12/23 and again on 1/12. We began having the issue again on 1/22. All of the technicians were friendly, professional, and knowledgeable. When the technician, Kyle, arrived, he verified that our sequencer was fine. Our furnace had apparently and unexpectedly decided to work properly, and he tried his best to get it to replicate the problem for proper diagnosis, but to no avail. He explained that without it currently having the issue, he couldn't diagnose the problem, and didn't want to assume what the issue was because it'd be a disservice to everyone involved. I really appreciated his honesty, because alot of businesses would install SOMETHING just to make money. In an ideal world, every business would be staffed with honest workers like Kyle. He reinstalled a new sequencer as a courtesy, and since it was the same issue we had previously, I was not charged a single penny. I'm very grateful to these guys.

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  Response from the owner

  Thank you for the detailed & glowing review, Erica! Kyle, our HVAC service technician, is very detailed in his work. I would easily describe all of our technicians as honest and trustworthy. Our company does not pressure our technicians to make sales; we highly encourage our technicians to do the right thing by the customer and stand behind their work 100%. Our company is so happy to have you as a customer! Thank you for your business!

• C

  Catalina Sanjuan

  5.0

  I absolutely 💯 recommend Jeffries to everyone. They replaced my unit a few years ago and I receive the maintenance check every 6 months and they go above and beyond each time. The young man that came today was very patient and kind. I asked for a certain time due to working and they made it happen. So I would like to just say thank you all and a big thank you to Ray for explaining a few things and just being patient with me.

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  Response from the owner

  Catalina, We love hearing that you are pleased with our services! Customer service is our top priority! Ray our HVAC tech is very knowledgeable and well rounded. Thank you for your awesome review, and your kind words! I will sure be sharing this message with Ray! Thank you for trusting our company to handle your HVAC needs! We love the members of the Jeffries HVAC family and treat them as our own! Thank you for being a loyal customer and for your recommendations!! We could not do what we love, without customers like you!

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  Peggy Bryant

  5.0

  We had to have black cast iron pipes replaced because they were leaking and were causing plumbing issues. We had never used Jeffries Plumbing before but decided we would give them a try because they were a member of the BBB. Our technician was Tyler Gibson. Upon arrival, he introduced himself and the other team member. We showed them what was going on with our pipes, and after doing some calculations, we were given the estimate which we decided to go forward with. We were told it would take 3 to 4 days to complete. It was completed in 2 and 1/2 days. We were pleased with the professionalism and courtesy they displayed. We would definitely use them again. Peggy and Allen Bryant

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  Response from the owner

  Thank you for the great review, Peggy & Allen! Tyler and Nathan are part of an awesome team here at Jeffries Heating & Air + Plumbing. It is always nice to have a project completed faster than expected, especially when it comes to plumbing or HVAC. We are happy to have you both has customers! Thank you for your business!

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