Hometown Plumbing Inc
Mill, Johnson City, TN

Hometown Plumbing Inc Reviews

5 stars based on 95 reviews

Featured Comments:

• J

  Jarred Love

  5.0

  We purchased a whole home water filter system, and as I started trying to figure out how to install it... I realized I am not a plumber and had no idea where the water main even entered the house, let alone the specifics of how to tie into it... If the main was set up in the perfect location like in the installation videos, I would probably have been able to struggle through after 5 or more trips to Lowes... So we called Hometown Plumbing to help us install it. Rusty Wallace was our plumber, and he was extremely helpful and knowledgeable. Given the age of our house, a slight redirection of the main was required, which ended up being less expensive than it could have been due to his honesty and thoroughness in recognizing the main came in closer to the installation location than he originally suspected it would be. He also noted that whoever had redone the plumbing had done it pretty much the way he would have done it - another testament to his honesty (he could have said it was a mess down there in the crawlspace requiring an overhaul, and I wouldn't have known...you know, like dishonest car mechanic horror stories). He and I walked around the front yard for 15 minutes or so trying to find the water meter/shut off... It ended up being in the back (very weird)... Work would have been delayed to another time, but with the location found, he got to work right away! As for the installation of the filter system, it looks awesome - he set up a bypass system for us so we can still use water while we are changing out filters, as well as a shut off valve for the main right next to the filter system. He also took the time to explain his plan for the layout taking into account my requests before doing the work, as well as reviewing it when the work was complete and making sure I understood how the bypass worked as well as answering any and all questions professionally and cheerfully. He also checked our water pressure was in a good place! Very impressed - well done!

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  Response from the owner

  Hi Jarred, thanks for such a glowing review! We greatly appreciate your trust in Hometown Plumbing to assist with the install of your water filter system. Thank you for your business from your friends at Hometown Plumbing!

• C

  Carol Taylor

  5.0

  Called Hometown Plumbing Monday morning about water heater replacement. They came out that afternoon and brought two different water heaters for me to look at. William explained both of them very well. They were very clean, nice, punctual, cleaned up after themselves, and gave me a great price on both the water heater and labor. I would recommend them to all of my friends and neighbors.

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  Response from the owner

  Carol, we greatly appreciate your kind words and recommendation! You were an absolute pleasure to work for and we look forward to assisting you again!

• T

  Tina Yarbor

  5.0

  I was in a mess and I new it needed immediate fixing. So when Rusty and Joseph showed up they knew I needed help. Between them and their boss we were able to work things out. They had my problem fixed in no time. These guys are awesome. Hometown Plumbing is a very good company. One very satisfied customer. Thanks!!🤗🤗

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  Response from the owner

  Hey there Tina! Our team at Hometown Plumbing greatly appreciates you taking the time to let us know how we did!

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