Herrman & Goetz Inc
Lafayette, South Bend, IN

Herrman & Goetz Inc Reviews

3.9 stars based on 11 reviews

Featured Comments:

• M

  Mark Wagner

  1.0

  I operate a gas station with convenience store and one of my cooler door's hinges had given out. I looked up H&G, and gave them a call. They had sent a tech out the next day. He spent less than ten minutes in the store, hit me with a $112 bill (due COD, for "diagnosis"), and stated that he would put the order in for the repair. Here, weeks later and after a follow up call to their office to see what the status is of my repair, I am still with a broken door. Customer service is beyond poor. Tech was inexperienced, unskilled, and unprofessional. I would not recommend H&G to anyone of my colleagues- let alone an enemy. No thanks to H&G, but I found the parts online and fixed the hinge myself for less than the cost of their initial call.

• J

  Janice Maxey

  1.0

  Inexperienced technicians and poor customer service. After spending hundreds of dollars equipment still doesn't work. Had to call a different repair company.

• K

  Kenneth Hudgins

  5.0

  alway had quick responce an excellent service when using Herrman @ Goetz inc will use them again when needed!

More reviews (2)