Haller Enterprises
Whitford, Exton, PA

Haller Enterprises Reviews

4.9 stars based on 120 reviews

Featured Comments:

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  Michael Kachmar

  5.0

  Another service provider told us the heat exchanger needed replacement on our 12 year old system as part of a routine maintenance call. They shut off our heat, told us our heat exchanger was out of warranty, and tried to pressure us into a whole new furnace and a/c. When we checked with Carrier (our furnace brand) we found out we were absolutely under warranty. They recommended Haller, so we sought them for a second opinion. They were able to come out immediately to help us out. During which they confirmed (1) we were under warranty for both parts and labor, and (2) we actually did not have an issue at all via inspections and a combustion test (not done by our other provider). Haller was incredibly knowledgeable, honest, and professional. It was clear that they had our best interests in mind. Needless to say, we now have a new service provider in Haller. Thanks!

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  Response from the owner

  Hi Michael! Amazing, Thank you for the well detailed review and for sharing your experiences with our Haller family. We are incredibly grateful you chose Haller. We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. We’re so glad that our technicians was able to help solve your issue in a knowledgeable, honest, and professional manner. Have a great day ahead - The Haller Team!

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  Marie Bray

  5.0

  Charles came to do maintenance on my gas boiler. I had just moved into a new home and I had no information on it from the previous owners/ personally didn’t know anything about gas heating. Charles was fantastic to work with! He took the time to make sure I understood everything and answered all of my questions. He even showed me how to properly maintenance my radiators. I highly recommend him, he is very nice and will not leave until you have a full understanding of everything!

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  Response from the owner

  Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us — and we agree, Charlie is truly a gem to have on our team, We count ourselves lucky for customers like you. We look forward to working with you again in the future! The Haller Team!

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  Harry Anuszewski Jr

  5.0

  I've used Haller for over 3 years now with a service contract to perform yearly checkups with my 12+ year HVAC system. The Techs are very professional and know what they are doing. They provide honest recommendations, making it clear what needs to be done vs. what should / could be done. Haller can do everything, while the HVAC tech was out, he was also able to provide a quote to replace my hot water heater. When I signed up for my service contract, I felt the monthly price was a bit steep but wanted peace of mind. That price is locked in as long as I keep the contract active. Now that it's been a couple years, the price isn't too bad. The service contract is great, you get a discount on services and HVAC checkups twice a year. When I signed up I was told that they will reach out to schedule appointments with there members first, I've always had to call and schedule and during covid got my checkups delayed quite a bit. Not a huge deal, just stay on top of it. My only complaint, sometimes a non Haller branded tech comes out and they don't have a replacement air filter for the HVAC. My system isn't special and it uses a pretty standard size. I count the 2 Haller filters a year in my filter rotation, so when the tech doesn't bring one, it's annoying to have to spend extra money on something that I'm already paying for under contract. Overall, I would highly recommend Haller. If you can, ask for a Haller tech, they are the best. Everytime an official Haller truck pulls up I know it's going to be a quality detailed visit.

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  Response from the owner

  Hello Harry! All we can say is WOW, We are stunned and blown away by your positive words. We really appreciate the time you took to write such a detailed review! Thank you for being part of the Haller family and for always believing in us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We have acknowledged your complaint and will be taking a look into this, Thank you for bringing this to our attention. We’re so happy your visits went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again Harry. Looking forward to working with you in the future. Have a fantastic weekend. The Haller Team!

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