Green's Plumbing & Heating Inc
US-59, Detroit Lakes, MN

Green's Plumbing & Heating Inc Reviews

3.1 stars based on 27 reviews

Featured Comments:

• J

  Jerry Blahut

  1.0

  I had my septic outlet line froze and was without water for 12 days. I called and asked how much it would be to have them thawed out. They initially said $185. They billed me for $493. Getting anyone out was a back and forth with zero commitment. I’ll never use them again! Worst experience ever! They guys who did come out were great and explained what was happening. Only highlight of working with them.

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  Response from the owner

  We could not get to you any sooner because other customers in line ahead of you and weather. We charge by the hour for sewer line thawing services. Our rate is $180 per hour for that, of which you were informed before we started.

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  Nick Meske

  1.0

  Do NOT use these people! We used Green's to install the plumbing system within our lake place and have had nothing but problems. First, one of the showers they installed didn't drain so we had sitting water after every shower. After that, we found out the venting system for the plumbing doesn't work properly. Sewer gas backs up into the house! There wasn't an access installed for the jetted tub, and plenty of other issues. The state is currently dealing with our situation. Be warned, save your time and money and do not use Green's. It's amazing this guy is still in business. Look at the rest of the reviews and you'll see we aren't the only ones.

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  Nicole Pahl

  2.0

  Team that comes to your home is great, office staff made it so I never will use company again. My insurance mailed out a check for invoice due to damage in our home they worked on. As a customer you figure your good once your insurance says they paid the company. I got an invoice about a month later saying I had not paid my bill. I called to get clarification and they said they never got anything from insurance in the mail. I called insurance said they had mailed it but it had never been cashed so they cancelled the check and sent the money to me directly to pay the company so we didn't have an issue with mail again. They told me that the amount was not the same though and they were not paying the late fees Green's had added to the account. So I called to pay Green's once I got money from insurance and told them I was only paying the original amount as insurance said they tried to pay them before. I was informed by Green's plumbing that it didn't matter and it's only $5 more so not a big deal I had to pay it. When I said no I shouldn't have to pay a late fee when the mail lost the check, she told me she's been meaning to talk to the post office and figure out why they are not getting everything lately. So your having issues with your mail but yet I have to pay a late fee out of my pocket because of your issue. I get it's only $5 but I shouldn't have to pay it, I wanted to tell her if it's only $5 then you pay it since it's no big deal in your mind. Talk about rude service. I will be getting a new quote through a different company for a bathroom project, won't work with this company if it means having to deal with their rude office staff.

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