Plumbers

Gordon Water Systems
Crosstown, Kalamazoo, MI

4.9

(549)Check map

Phone:
+1 269-382-0068

Website:
http://www.gordonwater.com/

Address:
618 E Crosstown Pkwy, Kalamazoo, MI 49007

Hours:
SundayClosed
CLOSED

Reviews
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Services

Gordon Water Systems Reviews

4.9 stars based on 549 reviews

Featured Comments:

R
Rod Somerlott
5.0

Tony K. Called ahead and arrived very timely. He checked our water and our water system thoroughly. Tony then proceeded to locate the problem. He could not fully repair it due to a lack of parts. He will be returning in two weeks to finish up and add an electronic anode to my water heater. Tony was very courteous, well trained, and extremely helpful. He showed me how to do some things myself, and what the proper salt level should be.
Response from the owner
Rod - Thank you for both the 5-Star review and for the very kind words for Tony. He is a long term member of our team. He is not only very good with service but also helping our customers better understand their water equipment. He has the nickname with the rest of the team of "Service Dad" since he knows so much and shares his knowledge with team members and customers!
J
James Davenport
5.0

We are very happy with the service we received for the installation of our new water softener. Our installer did excellent work, solved a problem we had with where our unit was to be located, explained everything to us and answered all of our questions. I believe his name is Ian. The entire process couldn't have proceeded more smoothly.
Response from the owner
James, Thank you for your 5 star review. Ian is great, and we’re very fortunate to have him on our team here at Gordon Water Systems. Enjoy your new equipment.
C
Cara Lieurance
5.0

It has been worth it to rent a cold/hot tap cooler at home. For one, tea has never tasted better, and for another, we had a backup water source when a water main broke on our street and we were under a boil water advisory for 72 hours. It beats our old Brita pitcher by a mile. Gordon's service is friendly and helpful and it's easy to pick up water yourself or have it delivered.
Response from the owner
Cara, Thank you so much for sharing your experience with us. We couldn’t agree more RO (reverse osmosis) is the way to go! Thank you for being our customer and a great advocate for our bottled water delivery.