Ferguson Plumbing Supply
Kalamazoo, Kalamazoo, MI
- Phone:
- +1 269-459-0113
- Website:
- https://www.ferguson.com/branch/kalamazoo-mi-plumbing?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_bg=restrade&utm_reach=local&utm_content=listing
- Address:
- 409 E Kalamazoo Ave, Kalamazoo, MI 49007
- Hours:
- Thursday7AM–4PM
- CLOSED
- Reviews
- Map
Services
Ferguson Plumbing Supply Reviews
4 stars based on 5 reviews
Featured Comments:
D
Donald Howard
1.0
Lousy customer service. Numerous calls after a sit down meeting to go over an adjustment on a measurement. No call back. Was told on a couple of times this salesperson would call us back. 👎👎👎
Response from the owner
Thank you, Donald, for taking the time to share your review with us. We aim for every customer to receive top-notch customer service, and we understand your frustration with the communication you received. I would like the opportunity to apologize directly, as well as to discuss anything we can do here to make this right. Please contact me at [email protected]
B
Bobbi Brown
5.0
Excellent service and extensive parts. The staff was able to quickly help me with a DIY repair and I was able to complete my project quickly. I was impressed that I was given the same respect and service as the seasoned professionals whom were also picking up supplies. A+++!
Response from the owner
Hi Bobbi, we always aim to provide our valued customers with exceptional service, regardless of their level of expertise. We're glad our Kalamazoo location demonstrated this for you. We hope you'll continue to choose Ferguson.
H
Henry Van Tuyl
5.0
Great customer service not found in box stores.
Response from the owner
We love to hear about when our customers receive friendly and helpful service, Henry. Thank you for sharing your experience with us here, and we look forward to assisting you again soon.