Goettl Air Conditioning and Plumbing Austin
Dollar, Austin, TX

Goettl Air Conditioning and Plumbing Austin Reviews

4.8 stars based on 637 reviews

Featured Comments:

• J

  Jim Daniels

  5.0

  I had heard the radio ads for Goettl for multiple months that sounded a bit too good to be true, but when one of my A/C condenser units began making noises it shouldn't, I thought I would put their ads to the test. I have to say that after the Goettl Technician (Chris) showed up on time, and very professionally and efficient fixed the issue as well as performing a Semi-annual maintenance service on my other 2 units, I was quit impressed. Chris was very knowledgeable, diagnosed the problem quickly, answered all my questions and offered several very useful recommendations on future system usage. I have to say I was quite impressed and pleased. Very nice job, and an easy company to work with, from the booking/scheduling folks to Chris. I will be using Goettl in the future.

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  Response from the owner

  Jim Daniels! Wacky Zacky gathered the crew, read them your review, and they are now doing the 5-Star Dance out in the warehouse! The only thing that could make this moment happier would be if you were here to dance it with us. Have a glorious, joy-filled day!

• C

  Curt

  5.0

  I accepted a 'FREE' furnace inspection scheduled for today. Expecting the up-sell as the actual reason for the visit, it turned out to be quite the opposite. The technician Joshua was professional, respectful and thorough in his inspection of my 2 furnaces in the attic. Fortunately, my systems checked-out to be in good shape. There are additional components that could enhance the 7yr old units, he was respectful of my decision to pass on making the decision on-the-spot (UV lights in plenum and evap coils + 4" media filters). 5-stars for both Goettl & Joshua!!

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  Response from the owner

  Hello Curt, thank you for taking the time to share your experience. We pride ourselves on doing things the right way, not the easy way, and your review will be shared among all the team members. Your words mean everything to us.

• T

  TR1908

  5.0

  We received a complimentary AC check from Goettl. Our service technician, Dave Villarreal was great. Dave was very respectful and extremely personable right off the bat. it was like having a family friend visiting our home. I was naturally curious about what he was inspecting, and he thoroughly explained it all to me without seeming annoyed what so-ever, which I've experienced in the past, with other AC service businesses. Our 12 year old system did show indications of the beginnings of potential mold growth, so Dave and his sales guy presented me with options without ever trying to "sell" me, which was very refreshing. They simply presented me with the facts, and suggested remedies to the issues that they found. Dave also provided a ton of digital photos of the every step of his inspection, which showed any issue that he found. Oh and Dave noticed that I had little kidos, so he left some Goettl swag for them as well ... a flashlight, and a couple of little stuffed animal puppies for my little ones. I'll definitely be using Goettl in the future. Thanks a bunch Dave - it was good talking to you.

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  Response from the owner

  Tri908, Not only did we read your review, we celebrated it! Thoughtful, well-written reviews take time and energy. There are lots of people who want your time and energy, but you chose to give those precious moments to us. We owe you, and we're hoping for the chance to demonstrate our appreciation. Thanks for being you.

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