Gerhard's Kitchen & Bath Store
Wildwood, Sheboygan, WI

Gerhard's Kitchen & Bath Store Reviews

4.4 stars based on 14 reviews

Featured Comments:

• K

  Kris Hinze

  5.0

  JACOB was so helpful and patient assisting us with our decisions. I have lived in Sheboygan all my life and did not know Gerhard's existed, more people need to check this place out.

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  Response from the owner

  Kris, What a delight to read your review. So glad you discovered us. Judy K Director | Sales & Marketing

• M

  Marcia Reinthaler

  5.0

  Crisis averted! Thank you Judy and Jacob for helping me with an emergency plumbing issue. I needed to swap out a tub within 24 hrs. Judy connect me with Jacob - Sheboygan Gerhard's, and he was able to find a tub in their stock that could be delivered the next day. And then the waste and overflow was sent overnight for an early Monday arrival. All was here on time and in perfect condition. Thank you both!!!

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  Response from the owner

  Marcia You are so welcome. We are glad to be of service and thrilled you had a wonderful experience. Have a terrific Tuesday! Judy K Director | Sales & Marketing

• P

  PA Houa Xiong Lee

  1.0

  Moria had no personality and motivation to help me when I scheduled a time to come in. She was upset I pronounced her name wrong and never acknowledged who I was. Let's say it was an awkward 2 min of greating each other. A warm smile and welcoming tone does the trick. I truly think that if I had a more experienced, personable, and energetic person I would have paid the $300 design fee to get my kitchen done. During my 2hr with Moria, she had no pictures or showed me any ideas. I was shown counter slabs, colors for cabinets, and sinks. Luckily I had grabbed the catalogs from Home Depot to show her the type of cabinets and gave a wish list. She didn't asked me questions on where or which cabinets to put on a floor plan. How could you design if you don't ask questions? At the end I didn't have the confidence in her and realized that I can't spend money on such poor service.

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  Response from the owner

  PA Houa, I am so very sorry for your experience. I can see it was a huge disappointment. It is to us as well. Your feedback is critical to our development. It is genuinely important to us. It is through efforts like yours that we can see the needed areas for improvement. Our store manager, Jen A has tried to reach you. She would like to learn more, including the opportunity for another visit so we can demonstrate the confidence your project deserves. I hope you can connect with Jen. I am also accessible and welcome the opportunity to discuss. My phone is 608-441-6405, my email is [email protected]. In the mean time, please accept our apologies. Judy K Director - Sales & Marketing

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