Gas Plumbing Services Inc
Ohio, Lake Helen, FL

Gas Plumbing Services Inc Reviews

3.6 stars based on 23 reviews

Featured Comments:

• G

  George Curcio

  1.0

  .My experience with Gas Plumbing Services was horrible, but probably not because of fault on their part. Nonetheless, they were the ones responsible, so the blame falls on them. I needed to replace a gas water heater, which had suddenly stopped working. Surprisingly, and to their credit, a repairman was able to come on the day I called and diagnose the problem, which was the main board and a fan. The next day is when the trouble began. They could not tell me when the replacement parts would be available. This continued for the entire week, with them telling me each day that their vendor was not responding and they had no answer. Meanwhile, I had no hot water for all this time. I finally made arrangements with another company, which had the problem fixed the next day. I had told GPS to bill me for the initial service call, and to cancel everything else. I never heard from them, either by phone or mail, for two months, until one afternoon when I received a call from them. I was told to pay $160 within the next two days or I would have to pay a late fee. I had no problem with paying the bill but I had not received one previously and was aggravated at the ultimatum. When I said to the office worker who called that I had never received a bill, her response was, "I'm sorry, sir, but the company has a policy." She then seemed surprised that I did not want the order completed, despite that I had previously told someone at the company to cancel it, and it was now two months later. I paid the bill and was thankfully done with dealing with GPS. The irony is that no one at the company truly seemed at fault, and everyone was courteous and polite in their manner, but I nonetheless went a week without hot water and never was told when the repair would be made.

• S

  Shawn Boltz

  5.0

  Gas Plumbing Services is a great family owned business providing exceptional service and value. Gas Plumbing installed my tankless gas hot water heater, gas dryer, and ran a line for my convection oven stove. Excellent customer service and reasonable pricing.

• W

  William Kosman

  3.0

  When there are few companies in a specific trade, you often don’t get great service. Sadly, don’t expect too much from GPS. You will get great service and then the opposite the next time.

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