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Frook Plumbing & Mechanical Inc

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In urgent need of commercial plumbers today? We'll show you every detail about some information about Builders Plumbing & Heating Supply in Hosmer, Lansing, MI which could be in your area. Find out their infos such as opening hours, addresses, phone numbers and store pictures below and get a plumbing service from plumbers near you instantly.

Builders Plumbing & Heating Supply in Hosmer, Lansing, MI | PlumbersNearby

No record of my purchase when it was being picked up tho I had the receipt copy. Thought I bought two of them - huh?  Sold me toilet without “ “mentioning “ that I needed two other pieces that were not included - how would I know? More $$$ for then!!!  No effort in their part to consider making things better for a valued customer… would not recommend them because of my experience.

Vicki, We're sorry to hear of your experience. I hope you will consider reaching out to our customer service email csinfo@crawfordsupply.com so that we may find a way to rectify the situation. Please know that we value each and every customer.

The absolute best!  I can’t say enough good things about my overall experience and my time working with Nicole.  She is super knowledgeable and great to work with (seriously, the best).  She made the entire process easy, painless, and fun!  Highly, highly recommended!

Thanks for the great review for Nicole. We're so glad you had a superb experience at Builders and we can't wait to see you again soon!

Great selection of quality plumbing and bath fixtures. Be aware you need to make an appt because of covid though. Courtney answered all our questions and was very friendly.

Thank you for taking the time to leave us this 5-star review, Wanda. We're so glad you had a great experience at our Lansing branch and we can't wait to serve you again soon. Have a great day!

I worked with sales rep (N) in showroom and she found a pedestal sink I was looking for.  I placed an order through Specbooks.  Two months later, my order came in; when I went to pick it up, it was the wrong color.  I had to leave two messages and an email and still no response.  I finally got a hold of N and she offered no apologies for the error; just excuse after excuse of how busy and overwhelmed she is and that she can't possibly search all of the databases to determine that the color I wanted was discontinued.  She never offered to look for an alternative.   I was very short with her and demanded a refund on my account that day.  She actually had the nerve to tell me that she doesn't have control over that.  She told me that their traffic in their showroom has increased 40% and that's why she wasn't able to get me the right information.  I told her that her traffic is now done 1% as I won't be shopping with them due to her serious lack of customer service.

I contacted Kohler directly.  Within 5 minutes, I had a customer service rep searching out alternatives for an almond colored pedestal sink AND she gave me a 25% discount!   Two months of wasting time with BPHS and I resolve my problem within 5 minutes by contacting Kohler directly!

I would not recommend working with Builders Plumbing & Heating Supply based on my most recent experience.

Visited Builder's Plumbing & Heating Supply in Lansing< MI yesterday (9/18/18) and was in need of a replacement part for a bathroom sink.  Talked with Nicole Aldrich the Showroom Manager.
She was extremely helpful and very knowledgeable, along with being very professional and personable.  It made our experience a highly pleasant one.

After I got someone's attention, they were so great! They ask you to call ahead with your order to protect everyone. You should go there for your plumbing needs because they know what they are doing and they have what you need!

Thanks for the great review, Deb, and yes, all of the extra protocol is to keep everyone safe. It's our top priority right now. We're glad you had a great experience and hope to serve you again soon!

We have purchased several rooms of plumbing fixtures and every visit to Builders Plumbing has been a pleasure.
I know what I do not want, but often need guidance finding what will suit our home and my style. Erin has been SO helpful in the decision-making process! She is patient and listens carefully, then is able to direct me to possible products. And, Erin has stayed with me until a final decision has been made. What an asset to the company!

Jeannine,
Thank you so much for taking the time to leave Erin and Builders Plumbing & Heating Supply a 5-star review. We can't wait to serve you again soon!

We scheduled an appointment at the recommendation of our general contractor.  Chris, our salesperson, showed us around the display area.  He was very helpful, explaining options and giving recommendations. The display floor featured several different brands of sinks, faucets, shower stalls, toilets, and other hardware, all at various price points. Examples of different finishes were also available.  All of the items we selected were delivered promptly.

Purchased a backup Zoeller sump pump and was pleased with their service. Prices are competitive to what you will find online and they had everything in stock. Check out this store before shopping online!

Builders Plumbing and Heating Supply has been a great partner with us at Odd Fellows Contracting for the last few years.  They have an amazing showroom and have been great at helping our customers through the selections portion of their remodel project.

Builders Plumbing & Heating Supply
Hosmer, Lansing, MI

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Builders Plumbing & Heating Supply Reviews

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