Fox Valley Plumbing & Backflow Services Elgin
Grace, Elgin, IL

Fox Valley Plumbing & Backflow Services Elgin Reviews

4.6 stars based on 39 reviews

Featured Comments:

• B

  Brandon Pennington

  5.0

  Call these guys first! I had a leak affect my garage ceiling on Sunday and called over 25 plumbers. Matt from Fox Valley is the only person who called me back. He also walked me through step by step to try and diagnose the issue to minimize the damage done by the leak. I had a few more questions along the way and he picked up the phone and helped me through every one of them. I’ll definitely be using these guys for all my plumbing needs. Their customer service is top notch!

• J

  Jeanette Jones

  5.0

  Fox Valley Plumbing saved me the cost of an emergency call on my sump pump by walking me through what needed to be done on the phone. Excellent coaching and outstanding customer service. I will be using them for all of my plumbing needs going forward!

• L

  Lillibeth G-Evans

  5.0

  I bought a fixer upper a couple of years ago, and I had it quoted by four different companies. The quote included replacing galvanized with copper, new water heater install, new mud sink and drain, new hose spigot, and new cold/hot water lines for the bathroom. Of the four quotes, Fox Valley Plumbing & BackFlow Services was by far the best. The pricing was fair and easy to understand. The owner, Matt, is a no-nonsense guy, shares his knowledge willingly, communicates well, and works with you. Estimates are as detailed as you need them to be. Brenda keeps the backoffice running smoothly taking direction from Matt, coordinating schedules with the team, and made sure to communicate the details to me. Dave did most of the work at my house. He was quiet, respectable, showed up on time, worked hard to get the job done quickly, and answered questions as I had them. The following year, I had them back out to run an ice line to my refrigerator and move my stove's gas line. Most recently, Fox Valley Plumbing & BackFlow Services came out to my mom's to install a new water heater. Pricing was by far the best, and scheduling was super easy. Dave did a "neat" job, as my mom puts it, and my mom was very happy with the work. I certainly have more plumbing work to go in my little fixer upper. I'm assured and have peace of mind knowing that I can trust in and easily call on my plumbing team at Fox Valley Plumbing & BackFlow Services. Thank you so much for your services so far, Matt, Brenda, and Dave!!

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  Response from the owner

  Thank You Lillibeth. The pleasure is ours...! We look forward to keeping your plumbing running smoothly...

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