Emergency Plumbing Heating & Air
23, Delaware, OH
- Phone:
- +1 740-548-5453
- Website:
- https://www.mrrooter.com/washington-county/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medium=organic
- Address:
- 3354 US 23 North, Suite A, Delaware, OH 43015
- Hours:
- FridayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Emergency Plumbing Heating & Air Reviews
4.7 stars based on 230 reviews
Featured Comments:
K
Kathy Bechtol
5.0
Late in the evening my son noticed that our sump pump seemed to making a strange sound and was running continuously. Upon further inspection and testing of the pump, it was evident the pump was not functioning properly and that even the battery backup system was not operating as it should. Called Emergency Plumbing at 10:15 PM on a Sunday night and talked with the operator, explaining my situation. They had 1 emergency appointment before mine and said they would be out within 2-4 hours (since the sump wasn't filling with water, I could live with this). Expecting a call that the technician was on the way at 2:00 AM or so, I was pleased when the call came at midnight that the technician, SETH WALLACE, was enroute. Seth arrived at 12:15 AM, quickly tested the primary pump, the battery backup pump and identified an issue with the primary pump and the check valve. He indicated the check valve was causing the water pumped out to flow back into the pit (in effect, keeping the pit water level at the same regardless). Seth quickly replaced the old pump with a new pump, replaced the check valve, tested the system and completed all his repairs in 45 minutes. While we will still will watch the system for a few days to get that "sump pump confidence" back, I am very confident that SETH WALLACE and Emergency Plumbing solved my issue before my basement became an indoor swimming pool. Thank you SETH and Emergency Plumbing. I am a happy customer and will be setting up an annual maintenance call to make sure all my plumbing systems are working as they should. Happy New Year!!
Response from the owner
Kathy, thank you so much for this wonderful review. We are so happy to hear Seth was able to get your sump pump issue resolved in a timely manner. We appreciate you taking the time to write this very detailed review. Seth is awesome. We are glad to hear you felt so too. We look forward to seeing you annually for a "plumbing checkup!"
D
Diane Shearer
5.0
The HVAC Team: James, Sean and Zeke are incredibly knowledgeable. It has been a wonderful experience working with them. They are a group of well-educated, extremely knowledgeable guys, understanding and explaining every aspect of our heating/air issues. I cannot express what an amazing team they are. Emergency Plumbing Heating and Air is the absolute best choice you could make. Do not waste your time calling anyone else. They are the Bomb!
Response from the owner
Thank you so much Diane! We are glad to hear James, Sean, and Zeke were able to assist you with your HVAC system. Knowing we have earned your trust enough to, not only, leave us this amazing review, but to recommend us means the world to us. Thank you for choosing Emergency Plumbing Heating & Air!
T
Tracy Stansberry
5.0
Nick and Jimmy were able to fix my hot water tank concerns. Very professional and friendly and explained everything so that I would understand how to continue the process. Will definitely refer to friends and family and will always be a client. Quick to respond and schedule time to work on property. AWESOME SERVICE
Response from the owner
Thank you Tracy for choosing us to repair your water heater. We are thrilled to hear you found the service provided by Nick & Jimmy to be awesome! We appreciate you taking the time to write us a review.
More reviews (2)