Ellingson Plumbing, Heating, A/C & Electrical
Broadway, Alexandria, MN

Ellingson Plumbing, Heating, A/C & Electrical Reviews

4.5 stars based on 59 reviews

Featured Comments:

• L

  Leesa D

  5.0

  The tech that came out to my house was extremely pleasant, he was in and out within 10 minutes. The pricing wasn’t explained well enough for me to understand that I would be paying for a minimum of 1 hour plus travel time plus a “truck” charge (whatever that is) I was told that I could not make an appointment without authorizing a credit/debit card first and it was explained to me that it would absolutely be used if I didn’t not pay the bill in full within a reasonable amount of time. That’s fair so I made the appointment and got the leak repaired. When I called to pay, I was told that they do not keep cards on file?? I’m a bit shocked at the final pice of 122$ for a small plastic pipe fitting but I’m also not current on pricing for plumbing services so that’s on me. Put it this way.. although our tech was really a very nice guy, and the reason for the five star review, I will repair my own going forward as there was less than 12$ worth of parts and 10 minutes (if that) needed to resolve the small leak. I simply can’t afford to spend money like that. I suppose I should be thankful that they came out at all given that they are obviously geared more towards commercial work or big jobs. If I needed a whole new system, I would use them again so there’s that. ;)

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  Response from the owner

  Hello, Leesa! We're so glad to hear that our technician was able to come out and resolve the issue quickly. Thank you for your review and for choosing Ellingsons!

• Y

  Young at Heart Dentistry

  5.0

  Strong plumbing, heating, and A/C in Alexandria! Response times are amazing!! 24/7 if needed. Same great rate from 8-8 is awesome too. The company cares about the quality of their team and technicians! I see their passion and service to be the best! Thank you for all you do! Highly skilled and trained. Ryan is a great resource when you have questions.

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  Response from the owner

  Thank you for taking the time to share your feedback. It's great to hear we provided you the response time and quality service we strive for every day. Thank you for choosing Ellingsons and letting us know you're a happy customer.

• T

  Trish

  1.0

  Don't do business with these con artists! They installed a boiler and it's been nothing but problems and service calls and repairs we finally got sick of wasting our time with them and called Opie's. They refused to honor the service warranty.Employees are RUDE and the service person that came out didn't seem like he knew what he was doing at all!

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  Response from the owner

  Hi Trish. Based on how your name appears in this review, we cannot locate your customer profile to follow up on your grievances. We're sorry to hear about your experience and would like to know more so we can do better in the future.

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