El Paso Appliance Repair
Shreya, El Paso, TX

El Paso Appliance Repair Reviews

4.5 stars based on 349 reviews

Featured Comments:

• A

  Alex Leal

  5.0

  I received fine service from El Paso Appliance Repair. George Smith, their service repairman, was very gentlemanly. He had a kind winsome attitude. He initially came to remove lint from my dryer. That done, I identified a need for repair to my washer. A part(s) were put on order. Later, communication with regard to the part, its arrival and subsequent repair was expedited professionally thanks in part to Gabby, who mans the office's phone line. She is a conscientious communicator.

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  Response from the owner

  Thank you for the review!

• M

  Maud Tchabi

  5.0

  I have used George for years now. Every time I need something he is willing to come and fix it. He is prompt and reliable. I have never had a problem after he has fixed something and would have to come back. I would highly recommend El Paso Appliance Repair for any appliances you may have.

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  Response from the owner

  Thank you for the review!

• O

  Ophra Leyser-Whalen

  3.0

  George and his wife (who takes calls) are very friendly. They lack professional follow-up with any communication beyond the initial service call. George ordered some parts for me and said they would "take a while." I understand that everything is backed up because of the pandemic, but after months of waiting, they did not follow up with me to say, that they are aware of the order still and that things were backed up. I would try to call and see where my order was. I would be told, "I'll ask George and get right back to you" and never get a call back. I had to keep calling. Finally I was told, "George told you it would take a while." They then offered me the part number to order myself on Amazon, which was helpful.

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