Economy Plumbing
Dutton, Santa Rosa, CA

Economy Plumbing Reviews

4.7 stars based on 10 reviews

Featured Comments:

• P

  Pam Larcher

  5.0

  Our water heater sprang a leak and we needed to replace it ASAP. My husband phoned Economy Plumbing and was told they could have a plumber out that day. In the meantime, my husband bought a new water heater and drained our old one. An Economy Plumbing employee (Barbie, I think) kept my husband informed on when the plumber would arrive. They were very easy to deal with and work around our time frame. When the plumber came out (Nick) he was pleased that the old one was drained and all he had to do was remove it and install the new one. He was very efficient and extremely easy to deal with. He did an excellent installation. We would recommend Economy Plumbing any day. They are a breath of fresh air compared to many other companies we have dealt with.

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  Response from the owner

  Hi Pam. Thank you for taking the time to post this review. It was a pleasure working with you.

• C

  Chrissy

  4.0

  This company was called out to fix a problem with my bathtub knobs. When they could not fix it the first day they were out right away on time the next day. The job took about 3 hours. The main reason I am giving 4 stars instead of 5 is that when he left my bathtub drain stopper was nowhere to be found. I am 10 months pregnant and all I wanted was a bath. I had waited all weekend long, and I cannot figure out what he did with it for the life of me. It is nowhere in my bathroom, and he claims he did not take it. Very frustrating. The lady on the phone was very nice though.

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  Response from the owner

  Oh my goodness!!! I am one of the owners of the company. I promise we will work on this tomorrow. We are so sorry. Our plumber said he left everything on the shelf but we have instructed him to double check his truck. We will give you a call tomorrow and remedy this situation. We really want you to be able to take a nice bath. So sorry for the inconvenience.

• A

  Amy Wise

  5.0

  I have used Economy plumbing a few times and each time have had wonderful friendly and knowledgeable service from the time I call to make an appointment all the way through to the end. This last time when I called I was freaking out a bit because of water underneath my new house and I didn't even know if a plumber is who we needed to call. They calmed me down and told me what was needed and then came on over and did exactly what they said they would! I would recommend them to anyone!!

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  Response from the owner

  Thank You Amy! We truly appreciate your business.

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