Eagle Service Company
3rd, Birmingham, AL

Eagle Service Company Reviews

4.9 stars based on 60 reviews

Featured Comments:

• R

  Robert Raiford

  5.0

  Great service! From the first telephone call for help, everything went well. The technician,, Ryan , arrived as scheduled, carefully inspected the site and made a decision to solve the pipe leak which was previously repaired by another company. As it turns out, the previous repair was flawed. Ryan’s 20 years of experience and his communication skill helped me understand the fix. It was now correctly repaired. Ryan’s support with the staff at Eagle not only phoned early on to confirm, sent a text that he was on the way with a map of his route. Customer service I should rate at 5 stars.

• N

  Nicky Hobbs

  5.0

  Eagle Service Company was dispatched to our home to find an exterior leak and restore our water service. Their people were very courteous and diligent. They located the source of my leak, evaluated the best way to restore my service and completely repaired everything. The best thing I like about Eagle is they take ownership. I knew they were going to be with me from start to finish to make sure I was happy and extremely satisfied, which I am. Very well done! They get my highest recommendation.

• J

  John White

  2.0

  I would NOT recommend Eagle Service for plumbing. They replaced a portion of our sewer pipe in our basement that we had been having clogging issues with. The new piping looks excellent and the problem seems to have been fixed. However... I had a couple of issues. They charged me an extra $150 for a 2nd visit that only took 10 minutes for him to confirm the issue (I believe this was refunded after I complained). And worst of all, he did not protect the work area and raw sewage dumped all over our washer and dryer, mop sink, basement walls, etc. I did not see this happen and it ended up being much worse than I thought. I asked him if he was going to clean up before he left, he didn't even sweep up the PVC dust from cutting the pipe. He asked me if I had a mop?? All he did was hose down the area and did NOT do a thorough job cleaning up the raw sewage or disinfecting the area. When I called the office to talk to a manager, they told me they have gotten calls before but that it was not standard for their crew to carry cleaning supplies on their trucks. They did not offer to send someone to clean up the mess. The Servpro quote was twice as much as the plumbing quote. I truly cannot believe they would leave someone's home in such a mess. It's a good thing it was in an unfinished basement!

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