E.R. Block Plumbing Inc.
Hole, Riverside, CA

E.R. Block Plumbing Inc. Reviews

3.8 stars based on 22 reviews

Featured Comments:

• T

  Tom Mays

  1.0

  I am so disappointed at our recent experience with ER Brock. We have used them multiple times over the years we have been here, but each time the service has been declining, and for our most recent need, they never showed up at all or contacted us to let us know. We waited for 4.5 hours, called back to the main office twice, and still never received any communication from the plumber who was assigned- even though we were told at each call we made that he would be “contacting us soon”. When I called back this morning, there had been no effort to reach us or reschedule. I asked the person who answered the phone if I should call someone else if they were too busy and she said, “I can’t really say, you will have to wait until the plumber calls you”. Are their plumbers no longer employees? Did they go to independent contractors? I just don’t understand. We do our best to *always* choose local, privately owned businesses, but sadly ER Brock is just no longer dependable.

• j

  jesus godinez

  1.0

  I called E R block plumbing because I had a slab leak and asked the dispatcher to send an experienced technician what I got was a kid that had only been on the job for 6 months and even though his own leak detector guy said and pinpointed the leak the tech replaced the wrong line and subsequently said that there was another leak because of his inexperience or dishonesty it ended up costing me another claim and eventually the insurance company dropping my coverage. I tried to talk to the owner to resolve the issue he said he would but he was just as dishonest and blew me off, now I’m having issues with insurance coverage And I’m blaming them and their dishonesty for this problem Jess.

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  Response from the owner

  Hello Jesus, Our technician completed your plumbing job and took care of your issue. As we let you know over the last few weeks, we are an honest company and refuse to LIE to your insurance company about our findings. We simply did our job and are sorry your so upset with us.

• A

  Andrea Blair

  5.0

  I had Ron come out for my backed up toilet. He was so nice, on time, cleared my toilet for me and only charged me for the time he was there. I would definitely use them again!

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  Response from the owner

  Thank you for the wonderful review! We look forward to helping you again.

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