Drain Medics
13th, St Louis, MO

Drain Medics Reviews

3.4 stars based on 47 reviews

Featured Comments:

• L

  Leihua Barry

  2.0

  They came out & drained My sewer in March 2021 for $100 dollars. The technician never actually entered the house he messed around in a hole in my front yard for about 15 min. The money is not the issue here. It’s May & the sewer is backed up again & they want to charge Me another $100 dollars. I would have just paid someone the $200 in the first place to get the job done right. Lesson learned on my part. Oh yeah they only give You 30 days guarantee this I’d the problem. What ever happened to building a good customer base.

• S

  Steve Schaper

  1.0

  After 5 minutes plumber told me my issue was a venting problem that he isn't able to fix. He sought to get his bosses approval to waive the fee... Apparently he could not get the fee waived... 100$ for 10 minutes, still have the problem. I'd recommend using another service, especially if it isn't a simple blockage.

• J

  Jay Stone

  1.0

  Do not hire. I don't leave a lot of reviews but they earned this one. Had them out to unclog our sewer main. They used 60' of cable in a max 50' line and shattered my toilet. When I called the lady answering said she would call the guy who did the service. Over two hours of calls and texts back and forth she refused to let me talk to anyone but her and she knew nothing about plumbing. She said they were willing to replace the bottom half of the toilet. I said that was unacceptable and she texted back that they understood I was refusing their fix implying they would do nothing. After further discussion they finally agreed to replace the whole toilet but refused to camera the line to make sure they didn't ruin anything else. You can see the terrible install the did below leaving a caulk ring on the floor and not bothering to cut the bolts. I feel fully cheated. With no recourse but hiring a lawyer. They screwed up and fought tooth and nail to do the bare minimum rather than have any sense of customer service. I paid $75 for an unclogged drain and a terrible looking bathroom.

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