DPM Services, INC
Mary, Lake Mary, FL

DPM Services, INC Reviews

2.3 stars based on 16 reviews

Featured Comments:

• S

  Sandy M

  5.0

  I had the fortunate experience with this company through my home warranty. Cody came out - who was very nice - and even through the issue could not get fixed through my home’s warranty, he was honest and did not try to take advantage of the situation (which happens with A Lot of other plumbers - especially being a single female). I would also like to mention that from the beginning, they were prompt on calling me to schedule an appointment, and on time. Thumbs up

• J

  Jacob Centeno

  1.0

  Water heater went out March 24th 2021. $65 service fee paid to warranty. Warranty scheduled with DPM Services and I am notified I will be contacted in two days. Business week came and went. I contacted following week and scheduled service appt. DPM Services tech. came and said I needed a new water heater and that I would be contacted by a tech. and that the water heater would be ordered. A full week came and went. I reached out. They blamed the lapse of time on my warranty provider and told me that they would call the warranty for status on the "approval" of my repairs. Despite what I was told, I verified via email trail that the warranty had already approved the services. 2 Days passed. I contacted again to see what the status was. I was told they would need to order my specific gas water heater. Another business week and 2 days go by (We have been taking cold showers for 3 weeks). Leah tells me that their shipment of water heaters has arrived but there are no gas heaters (which is what I need and was told by the tech. would be ordered). It is April 14th and I'm cashing out with my warranty and going with a locally and better-rated business at my own cost. I will end up paying double what the warranty issues because this is America and DPM Services is not the way the American dream is achieved.

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  Andrea Durant

  1.0

  I've been waiting 3 months to get a new water heater through my home warranty. They never contacted me, then when I contacted them the guy came out, didn't do any work and never called back. A month went by and I called back, they said they'd call me back...haha. Now I'm on the phone another month later and they have zero clue why I don't have a water heater and the writing is so bad on the invoice they can't find out what the deal is. Still waiting...

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