Don Wood Plumbing Co. Inc.
Alpha, Franklin, TN

Don Wood Plumbing Co. Inc. Reviews

4 stars based on 52 reviews

Featured Comments:

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  Robert Graves

  5.0

  Had our 75 gal powered vent Lochinvar water heater spring a leak (during a party no less!) I determined that the leak was from the tank which meant a new heater. Called Lee Co first (we have a service agreement). They wanted over $6k to replace the heater or $14k to upgrade to tankless which is ridiculous. Then had Don Wood recommended to me. Their guys came right out and had the heater changed out in about four hours. The original quote was $1300 with the final bill being slightly higher due to installation location difficulties. They were fast and thorough. They even replaced the circulation pump with one I had bought for no upcharge. I highly recommend them.

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  Robert Elam

  5.0

  I cannot say enough good things about this company. Their representative Johnny was very professional, did an outstanding job and worked nonstop until he finished. I had never used this company before but they are now my new go-to for all my plumbing work. Thanks again for your help.

• D

  David “The Redneck Garage” Sutton

  2.0

  I really hat to write a bad review but ....... I contracted them to rough in plumbing to be able to pour a slab for an addition. Delay, Delay after scheduled. After more delays and them not showing up Don himself comes out - told we'll be out tomorrow. Tomorrow comes and it's raining. I finally get upset and state - if you really don't want to do the job just let me know. A crew finally later in the week arrives and gets 3/4 finished The guys told me - we have to go out and catch a service call but we will be out in the AM to finish. Great - I schedule the inspection from the city a day later. Next morning - no workers. Call and leave voice mail. No response. Call office again - they have to check. Finally get a call back and am told umm looks like rain. I lost it but finally was promised the next day they will finish. Had to call the city and reschedule the inspection they did come out the next day finally. It did pass inspection but It was one of the most frustrating experiences and I lost three days extra from work due to the no shows. Had they not left to "catch another call" it could have been completed the first day ....... Before the rain....... I try to be understanding about things happening but this whole process was ridiculous.

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