D & W Mechanical
Industry, Traverse City, MI

D & W Mechanical Reviews

3.6 stars based on 37 reviews

Featured Comments:

• K

  Kevin K

  5.0

  D&W was recommended to us by a work colleague. I was slightly concerned because I thought they only did big commercial jobs. We needed a mini-split A/C heat pump replaced. Mike, the sales rep, came out and listened to our concerns and gave us a quote for a unit that was more efficient than out 15 year our unit and was designed to work well and provide heating in our very cold Northern Michigan winters. The crew arrived early on the date scheduled. They were very professional and polite. They went over the installation plan with me and confirmed the location for the outdoor unit. We are very pleased with the entire experience and would feel comfortable recommended D&W to anyone who asked.

• S

  Shannon Matthews

  1.0

  When my husband called he asked how much they would charge to come out and look at our furnace they told him $120. Receive the the bill in the mail and it was for $228 and there is a labor charge of $99. They did no work they looked at the furnace, no tools or equipment was brought in or used. When my husband called on the bill the first time they could not answer why we were told a different price than we were being charged, he called again and was told that the extra $108 is the cost of them driving to our house and back to their office. I can't imagine what they would have charged us to actually do the work.

• M

  Margaret Schopp

  5.0

  Our furnace was having issues and Mike at D and W took care of us right away. Got the repair parts ordered that we needed and within a few days everything was up and running despite Covid and being in the middle of winter thank you so much guys you rock 😀😀😀

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  Response from the owner

  Sorry for the delayed response Margaret but thank you for your kind review! We appreciate your business and glad we could provide prompt service.

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