Berg Well Drilling
Keystone, Traverse City, MI

Berg Well Drilling Reviews

4.6 stars based on 49 reviews

Featured Comments:

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  Pat Sparks

  5.0

  Extremely pleased with the prompt response as well as the quality of the work. They problem solved issues with my well pit and did first rate work. Highly recommended this company and appreciate the communication about the plan to remedy the issues with the pump, tank and sump pump that was installed. Glad I chose Berg!

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  Response from the owner

  Dear Pat Sparks, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Berg Well Drilling

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  Michael D. McCulloch

  1.0

  Beware! I knew the problem with my well and discussed it with the owner via email and telephone. I scheduled a service call and was told the $250 charge would be applied to needed work. The technicians asked to come early because they were in the area. No problem. The technicians were courteous and confirmed the diagnosis I discussed earlier with the owner, but they did not have the equipment needed to do the repair (backhoe, etc.). I discussed extras with them (pressure tank replacement etc.). They were at my home for not more than 10 minutes. When I received the estimate from Berg, I asked Berg to confirm that the $250 service call would be applied to the needed work. Berg refused and said the service call was on top of the estimate. I disputed the $250 charge and contacted another well drilling company that did the work for about half the Berg estimate.

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  Neil Smith

  5.0

  I needed a new pressure tank. I called Berg in the morning and they came out and fixed it the same day! The entire process was handled quickly and efficiently from the first phone call until I paid the invoice that was emailed to me. Can't thank you enough Berg!

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