D & D Supply, a Standard Plumbing Supply company
Valley, Diamond Springs, CA

D & D Supply, a Standard Plumbing Supply company Reviews

4.6 stars based on 22 reviews

Featured Comments:

• P

  Plumbers Nightmare

  5.0

  This was in December 2020. Needed a new water pressure regulator and special fitting to connect to water meter. D&D had all necessary components in stock and took the time to lay it all out on the counter to assure the system would go back together properly. This helped in making the job a seamless emergency repair.

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  Response from the owner

  Thank you for taking a moment to let us know of your experience with D&D Supply in December. Hey great news is great news so we don't mind you letting us know now! So happy to hear that they made your emergency water heater issue easier. Hope to welcome you back soon.

• B

  Barry Hausam

  1.0

  No help at all. Looking for repair parts for my shower faucet. I didn't know the manufacturer. D&d was recommended by a neighbor who had done business there for 20 years. I was met by the most rude guy, suspect he is the manager. He showed no interest in e even Looking at my parts. He said I would have to go to Sacramento for help. He said Ferguson would not help either. Evidently, he only wants commercial customers. Not a problem, just be professional about it. PLACERVILLE hardware had everything I needed. My neighbor who made the recommendation was disappointed in the service by the new owners, Standard Plumbing.

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  Response from the owner

  We are very sorry to hear of your recent experience and appreciate you bringing this to our attention. We pride ourselves on great customer service and we regret that we did not meet our expectations. My name is Terri and I would like to look into this issue, if you have further information you would like to add, please send me an email at [email protected]. Our goal is to welcome you back and provide you excellent service.

• L

  L

  1.0

  Not helpful and extremely rude. I could not get help looking for the part I wanted. I don’t mind if you don’t have what I need but learn how to be courteous when relaying that message.

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  Response from the owner

  We are very sorry to hear of your recent experience and appreciate you bringing this to our attention. We pride ourselves on great customer service and we regret that we did not meet our expectations. My name is Terri and I would like to look into this issue, if you have further information you would like to add, please send me an email at [email protected]. Our goal is to welcome you back and provide you excellent service.

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