Commonwealth Plumbing Systems
Mechanicsville, Mechanicsville, VA

Commonwealth Plumbing Systems Reviews

4 stars based on 5 reviews

Featured Comments:

• E

  Evan

  5.0

  Words cannot describe how great Commonwealth Plumbing Systems was to work with. They were very professional, cleaned up after themselves, and did some awe-inspiring work. Yes, I said awe-inspiring when talking about my plumbing. It was that good. Upon calling, they quickly sent out two plumbers to my house, one was a seasoned pro, and the other was an apprentice. I was genuinely impressed with how well they worked together and the attention to detail they both demonstrated. Common Wealth Plumbing is seriously the best. They have certainly earned my business, and I am sure they will do the same for you.

• R

  Russ Carrick

  1.0

  Commonwealth hid behind a 1 year warranty when the work was not done properly to begin with. I had frozen water line pipes on a house that was 1.5 years old. I argued that the frozen pipes is the result of workmanship and isn’t a warranty issue. Shoddy workmanship and not insulating lines properly caused my lines to freeze. Commonwealth was only willing to look at it for a $100 service call fee and another $160 per hour to fix. I said no thanks thinking they would probably send the person that did the work initially to fix this. Beware of a company that won’t honor their work even when it’s not performed correctly to begin with.

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  Response from the owner

  Good afternoon Russ, I'm sorry you've had a poor experience. I checked with my service manager to get caught up on the situation. I see from the picture you provided that the waterlines were insulated, but I'm happy to send out one of our service technicians to make sure they were not run somewhere they should not have been. Depending on the floorplans and fixtures selections we cannot always avoid running waterlines in unconditioned attic spaces, but our crews avoid this where possible and insulate when it is unavoidable. Please give us a call and we can discuss. Thanks.

• D

  Daniel C

  5.0

  Great bunch of guys that know there stuff