Central Arizona Supply
Butler, Flagstaff, AZ

Central Arizona Supply Reviews

3.9 stars based on 25 reviews

Featured Comments:

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  Timothy Blume

  1.0

  Purchased many $$$k of Wolf, Cove, and GE Monogram appliances from Central Az Supply. Also purchased an installation package. Installer said he could not install a hood duct cover due to it not being supplied with the purchase. When we inquired, we were told that the model we had purchased was no longer in production and it would take a long time to get the required cover, if it was even available. We had one made by a local sheet metal person and tried unsuccessfully to install it ourselves. We called Central to ask for help with it and was told they didn’t sell us the cover so they could not do anything. I mentioned that we had purchased installation and that it should include the duct cover. They said it wasn’t their responsibility due to not knowing what the ceiling type or height was and therefore couldn’t have known what it would take to cover the duct. Seems like they should have should done a site visit or reviewed our remodel plans to determine what was needed to insure a complete installation. Not good customer service to leave this “problem” to the customer to figure out, especially given the cost to the appliances and the installation package. The sales person I talked to was supposed to check with others there and call me back. It’s been almost a month and I haven’t heard from them. Kind of sad to tell a customer that a hood installation does not include a duct cover.

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  Mitchell Mann

  1.0

  Went in to get a simple plumbing part for a sprayer hose, the genius behind the counter said to get a new faucet, went to Home Depot and found exactly what I needed. The parts counter just doesn't seem to be all that knowledgeable and just wants to find ways to not do their job. Was upset he had to stop talking to help a customer.

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  Alan Petersen

  1.0

  Poor, non-sales experience followed by no return phone call from the manager. Chuck - I was hoping that you'd call me back before I got to Home Depot, but you didn't. You didn't. I've bought many things at this shop, but won't again. A disinterested sales clerk who didn't even bother to get up from her desk behind the counter followed by a complete lack of interest in helping me buy a nice toilet from them. Wow - way to not sell. I prefer buying local and supporting local/state businesses, no longer this one.

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