Cape Fear Well & Pump Co
Thrower, Hope Mills, NC

Cape Fear Well & Pump Co Reviews

3.5 stars based on 26 reviews

Featured Comments:

• M

  Melissa D. Philpot

  5.0

  Our well had been giving us issues for months and my husband thought it was simply the switch, until it completely went out three days ago. My husband called Cape Fear Well & Pump the next morning, they repaired the pump and switch within hours of contact. They didn't hit us over the head with the cost and they were professional and friendly!

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  Response from the owner

  We're thrilled to know our efficiency was easily reflected and left a great lasting impression with you! Thank you for taking the time to share your experience and insights for others.

• S

  Sara Marada

  1.0

  I am having a pool installed at my house and this company installed the well at my house. I need a plot of the where the well lines run to my house. I have been trying to get in contact with them for two weeks now. My calls have never been answered, voicemails have not been returned, nor have my emails. I have had to pause my pool installation due to the lack of communication through this company!!

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  Response from the owner

  Sara, we apologize for any miscommunication on our end. We will be sure to look into this and hope we can speak with you soon.

• N

  Nicole W.

  1.0

  I left two messages the last two days requesting a quote. I was told twice that someonewouldcall me back before the end of the day.......still nothing. I will look for another company that is more responsive. Thank you.

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  Response from the owner

  Nicole, we're disheartened to read this 1-star review due to a lapse in communication. We strive to provide our customers with efficient and knowledgeable service, and we apologize if we dropped the ball with getting back to you for an estimate. Please reach out to Anita at 910-323-3414 to further discuss your inquires and concerns.

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