Brown Plumbing & Heating-Butte
Galena, Butte, MT

Brown Plumbing & Heating-Butte Reviews

4.3 stars based on 29 reviews

Featured Comments:

• R

  Ruthellen Ruppel

  1.0

  I would give this business a negative star rating if that were a choice. Brown Plumbing has been harassing me for months. They came to my home twice last summer. One time they put the hot and cold faucet on backwards. Then after charging me over $500 for those two visits, they have been claiming that I still owe them 247.08. This is a blaringly precise amount. I first told them that I had already paid when they 1st asked & then I called my bank to confirm that I had. I called and left them a couple messages stating that I had called my bank to confirm that I indeed did pay it. No one called me back, so I assumed that it was taken care of. But no. When I called this Spring for another issue they wouldn't set up a time to come to my home, because they said I still owed them the $247.08. I called my bank, had proof of the payment sent to me and I mailed it off to Brown. I have been emailing them asking them to please respond that they had indeed been paid and my account was in the clear. They don't respond to my mail and refuse to apologize for THEIR ERROR! Two days ago I received another bill from Brown Plumbing.. and Yes! You guessed it! IT's for $247.08!! I guess it's time to go get a lawyer. Terrible business! I would stay away if you know what is good for you.

• J

  Josh M. Peck

  5.0

  Fun time. Swim competition races were awesome! So much talent. Thank you!

• T

  Tyler Motland

  5.0

  Honest, punctual and efficient. First time homeowner and I've had to have these guys come through twice this year, as the house wasn't well cared for before I got it. First time was to replace a hot water heater. I wasn't able to be home while they worked on it and was nervous about having them work on it while I was gone, but everything got done and they billed me for what I hear it takes to do the job, instead of working 2 hours and billing me for 5 since I wouldn't know the difference. This second time I was having issues with my furnace. I had a rival company come look at it before I heard about Brown and he just told me to replace it... $5,000+!!!!...without even looking at it. Today Brown plumbing made a quick inspection and replaced a faulty part and offered great advice on whether or not to replace it instead of just telling me to spend a small fortune just to boost company profits.

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