Bowen Plumbing, Inc.
7th, Hot Springs, AR

Bowen Plumbing, Inc. Reviews

3.9 stars based on 24 reviews

Featured Comments:

• C

  Craig Alspaugh

  1.0

  I would have given a 0 but the ratings wouldn't let me. I should have gotten a written estimate prior to them doing the work as advertised on the website. I did not. My fault. I had a problem with my kitchen sink that when you turned on the hot water function, the hot water just spurted out of the faucet. I called Bowen to fix the problem. He showed up with an assistant and because I had an instant water heater in the sink operation, they couldn't figure out what the problem was and said they would have to do more research. I did my own research and found I merely needed to replace the hot water valve under the sink. I did so and it corrected the problem except that I had a very slow drip from the hot water heater under the sink. Bowen came back today with the same young man to fix the slow drip. They were here for about 45 minutes and added a brass compression fitting to the hot water heater which corrected the slow drip. I thought I was looking at a service call price plus the part (approximately $10) which should have been less than $100. To my shock, when they finished I asked what did I owe him and he replied usually it would have been $255 but he would only charge me $240. Are you kidding me????? What a rip off. I wrote him a check but I will NEVER do business with this business again. BEWARE and make sure if you elect to work with this thief in my opinion, you get the written estimate they advertise before hiring them. I suppose they think they can rob people in the village because of the unaware elderly population. I guess I just confirmed that.

• T

  Tony Davidson

  1.0

  While he was very responsive and came to my house soon after I called, he never told me his going rate. After the no more than 10 minute job of unclogging my bath tub, he told me it would be $135. Completely outrageous. He would not budge on price at all.

• K

  Kelli Campbell

  5.0

  FANTASTIC experience with David and Bowen Plumbing. I called David at 1: 37pm. It is now 2:06pm and not only was he able to take my call, stop by my home (just so happened he was near by), diagnose my hot water heater's issues, he was had the part available and installed the new heating element. Within 30 MINUTES, I have hot water again! He was friendly, offered great advice, and very quick. This was my first time using Bowen Plumbing, but it will certainly not be my last. I highly recommend this company.

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