Bluffton Plumbing Co
Park, Hilton Head Island, SC

Bluffton Plumbing Co Reviews

4.4 stars based on 34 reviews

Featured Comments:

• C

  Cindy Lutz

  5.0

  I had 3 estimates done for installing the water filtration and water conditioner which I had purchased directly from the manufacturer. The first one quoted the highest price and said 3 - 4 hours. He spent a very long time studying the paperwork which came with the system. When I asked if he ever installed one before, he said no. He would only give a 30 day guarantee on the labor. The second one was Bluffton Plumbing. They sent their expert installer to look over the space and give me a quote. He said 2 - 3 hours and it was almost half what the first company wanted. He also told me that I got one of the best systems and he's installed them many times. They will give a year guarantee on their work. I had the third one come in the next day. He said that he has to give the information to his manager and then they quote the job. He looked at the system like he had never seen it before. He would give a 30 day guarantee of the work. The next day, they called and said that they would have to charge me for a bypass kit.I called Bluffton Plumbing and Timmy (the expert) said that I had purchased one with the professional kit that I ordered with the system. I didn't wait for the third estimate, but when I got it, it was 1 1/2 times higher than Bluffton Plumbing. They scheduled me for a Friday and that morning I received a phone call that they had to change my appointment. 2 techs had called off. We rescheduled for a Monday and I received another phone call that a tech had to go home for an emergency. As we're retired, this was not a big deal. Our job was not an emergency and they kept the emergency jobs. She scheduled us for the next day and asked what time. I told her that it didn't matter, we were retired. He showed up before the scheduled time and 2 hours later, it was installed and we had good, clean, soft water. Some might argue that they don't deserve 5 stars because of the cancelations. But, having worked in the service industry myself, you do what you have to do to get the job done right. Bluffton Plumbing does it right for a good price and prioritizes jobs properly. I have found my favorite plumber!

• L

  Leonard Bibbo

  5.0

  Have used Bluffton Plumbing for all my plumbing needs since about 1998 +/-. Always prompt, always courteous and efficient. This last time they were scheduled between 2 and 3 on Monday. 4 o'clock came and I called about the delay. They had problem but a plumber would be there. Sure enough He was here at 5, apologized and went to work. Stubborn removal. Never stopped until finished 1.5 hrs later. No overcharges.

• s

  steve youngs

  5.0

  I PLACED A CALL TO BLUFFTON PLUMBER at 12: 00 , told them i had no water to my house , and i really think that my well pump just burnt out . Within in 5 minutes the lovely lady called back and said they were on the way. My son called me to let me know that this wasn't the problem, it was the switch that had issues, it was resolved by 1:30 the same day. The GENTLEMAN WHO HAD HELPED US, MR TIMMY , I CAN'T THANK YOU ENOUGH FOR ALL THE SUPPORT AND HELP , HATS OFF TO YOU . THANK YOU FOR YOUR TIME AND EFFORT .and My WIFE IS VERY HAPPY!!!

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