RS Andrews
Persimmon, Bluffton, SC

RS Andrews Reviews

4.8 stars based on 282 reviews

Featured Comments:

• J

  Joseph Vitale

  5.0

  My service technician “JB” was outstanding. He explained everything he was doing and some. He had a thorough checklist that he he went by to ensure nothing was missed. He made adjustments that should have been made by previous company but overall very happy with service. Did I mention that he was working at the home next door and when I inquired about signing up for the plan he was able to come over immediately and I didn’t get the run around that he would need to come back. 5 star service by RS Andrews.

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  Response from the owner

  Thanks for leaving a review, and mentioning JB. You’re right, he is always going above and beyond. We’ll be sure to share your praises with them!

• A

  Amy Thomas

  3.0

  We used the company and they did an excellent, professional job installing our water heater. We hired them again to complete odd jobs in our newly purchased condo, such as fixture replacements and dishwasher installation. Our plumbers called and said they were running late on a prior job. They arrived a few hours after their scheduled time, which was ok. They were both friendly and courteous. During their work, a pipe leaked into our neighbor’s condo, which they handled professionally. After dealing with insurance companies, a few hours later, they said that they completed the jobs and I paid them. Later that evening, I discovered that the dishwasher has no power (we had a working dishwasher before, so this was just a change out to a new unit). It was past 5 so we called the “emergency number”, only to be told that there is nobody available to come until after the 3 day weekend because they are closed for New Years. After asking to speak to a supervisor, they agreed to come out tomorrow morning to look at the dishwasher. Tonight, we realized that both of our shower heads are leaking. I’ll add to my review when these problems are resolved, but at this point I can’t recommend the company.

• P

  Patti Wilson

  5.0

  I was pleased with my service call. I have an ever changing work schedule and got an appointment right away for heating system problem. John did something temporary to get the heat working again until my next day off in 4 days when he will return with needed parts. I’m so grateful.

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  Response from the owner

  Thank you for the 5 stars, Patti! It’s so great to hear that we could help with your heating system issue.

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