BL Plumbing
Memorial, Peoria, IL

BL Plumbing Reviews

4.6 stars based on 132 reviews

Featured Comments:

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  Glenn David

  5.0

  Just had a great experience with BL plumbing! Booked the job easily, very reasonable price. Victor was able to come even earlier than expected so they called me ahead of time to make sure that was OK. He fixed the problem easily and gave me good advice on other plumbing issues in my house. Very glad to have used BL plumbing. Also - they text you a picture of the technician the day of, which is so thoughtful so you know exactly who will be showing up! I highly suggest them and will use them again.

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  Response from the owner

  Hi, Glenn - Happy to hear of your quality experience with our service and our technician, Victor. We aim to be your "plumber for life" and doing that means investing in you and your home beyond the present scope of work. We are available whenever you have questions and happy to continue serving you. Thank you again.

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  Carol Black

  5.0

  We moved into a new home a year ago and had maintenance done on our water tank for the first time. We called BL plumbing based on a neighbor's recommendation. The office staff set up the appointment with ease and followed up with an appointment reminder and on the day of the service sent an email with a picture and short bio of the tech who would be providing the service. The Tech arrived at the time promised and completed his work in about an hour. He explained everything he was doing and was very personable. BL plumbing is excellent and we have asked them to place us on an annual maintenance plan. We are pleased with their work and responsiveness and highly recommend to all.

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  Response from the owner

  Hi, Carol - Thank you for the detailed and appreciative review. The way you marked out the process and each step, as it was accomplished, is exactly what we strive for in each customer interaction. And desire to continue to utilize our service on an ongoing basis is the best review we could ask for. We are happy you're pleased and grateful for your feedback! Our best to you.

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  Kenneth Barton

  5.0

  We are very favorably impressed by the performance and customer service of BL plumbing. We hired them to re-pipe our broken sewer line from near our front door to the middle of the street. This involved 65 feet of pipe and about 6 feet down in the street, including support beams to protect the workers. Initially we were impressed by the quality of customer service by the person who answers the office phone. After setting up an appointment for a camera inspection we received follow-up phone calls and were texted a picture of the person who would be coming to our door. They walked me through the camera inspection, explained the proposed repairs and answered all my questions in great detail. BL plumbing team take care of all. The entire experience went very smoothly. These people clearly know their business and Clean efficient, simple, and elegant. Would definitely recommend!

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  Response from the owner

  Hi, Kenneth - Thank you for following up with an excellent review and detailed feedback about your experience with us from start to finish. Customer service & performance (knowledgeable, clean, efficient, simple...) are the hallmarks we strive to embody as a service organization. Thank you for the recommendation and we look forward to serving you again in the future.

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