Bishop Plumbing, Heating and Cooling, Inc.
Center, Mt Prospect, IL

Bishop Plumbing, Heating and Cooling, Inc. Reviews

4.5 stars based on 586 reviews

Featured Comments:

• J

  Jill Padera

  5.0

  I am truly impressed by Bishop Plumbing! After having 2 other companies not show, I found Bishop. I was impressed by the professionalism from the start. Scheduling the appointment was very easy, they were able to work around my schedule. I received a phone call when they were on their way. The plumber showed up, in a nice uniform, covered his shoes and wore a mask. He also cleaned up when he was done. He went over everything with me, and was very knowledgeable. He completed the work, under the estimated time. I will defiantly be using Bishop Plumbing in the future as I found them very responsive & trustworthy!

• M

  Michael Kasza

  1.0

  I called them to have someone come out when my water heater was not working last week. The unit was flashing an error code that indicated that there was a fault with the gas valve. When the technician arrived, he said that it would cost $300 just to diagnose the problem on top of the $79 service call fee. I was surprised at the cost but the technician stated that the manufacturer would require that this diagnostic was done in order for the replacement parts to be covered under warranty. After the technician performed his "diagnostic" he stated that he was confident that the problem was in fact the flammable vapor sensor rather than the gas valve, even though the error code for the flammable vapor sensor is different that what the unit was flashing. This is when he dropped the real shocker that it would cost about $500 in labor to replace this sensor which is easily accessible and only involves plugging in two wires. Oh, and by the way, the part itself wouldn't be covered under warranty and would cost about $30. At this point, I cut my losses and said that I would replace it myself, foolishly trusting that the "professional" had correctly diagnosed the issue. Well, after replacing this part the heater still wasn't working. I then called Hot Water 911, the real heroes of the story, who came out, properly diagnosed the issue - which was, surprise! the gas valve - and performed the repair for a total of $214 in labor. And yes, the faulty part was covered under the manufacturer's warranty. In summary, I will never use this company again and if you have a problem with your water heater, call Hot Water 911 instead.

• T

  Thomas Rigney

  5.0

  I had a late night issue with a backed up sink that was taking on water and I had to have Bishop Plumbing come and fix it before I headed out of town for the weekend. It was close to midnight when Bryan arrived but you would think it was 3pm on a Saturday. He was alert, professional and very knowledgeable. He was helpful with not only fixing the issue but also giving me some pointers and guidelines for how I can save myself future headaches. The only downside was that it was a little expensive, but with me being out of town for the next few days, having that peace of mind that it was done right was worth it.

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