Best Value Plumbing & Rooter
1st, Great Falls, MT

Best Value Plumbing & Rooter Reviews

4.2 stars based on 32 reviews

Featured Comments:

• G

  Greg Linssen

  5.0

  Very professional, Will and Bryce came on short notice. Had a bathtub drain fall apart a few days before. They had a tricky job to redesign my drain system which had broken in a few areas. When reviewing my original problem I knew I needed professionals. The working space was very tight and yet they got the job done in a very satisfactory manor. Also had them put new shut offs on my washer which was also very helpful. Have used Best Value before and will use them again for my plumbing needs.

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  Response from the owner

  Hello Greg, We apologize that we haven't replied sooner, but thank you for very much for your very kind words. We appreciate your business and our workers were happy to do it.

• P

  PRTKULR ONE

  1.0

  Dads girlfriend called for a clogged kitchen drain... questioned why she was calling and not my dad... and made an appt only to put us on hold for a bigger job. All good... now I know what they're all about and I'm glad o find out ahead of time. Very unprofessional... which kinda ties in with the "best value" title.

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  Response from the owner

  We started a "main line clean out" job on Wednesday, October 27, 2021. After working on it for a couple of hours late in the afternoon and not being able to finish, our workers made the decision to return to it Thursday morning. Working on the job further the next morning, our workers discovered a broken pipe that the owner was not aware of. Therefore, the problem was not a main line and the customer was not aware of what the true problem was. We had questioned why your dad's girlfriend was calling because part of taking a job is to find out who owns the property and who will be covering the cost. This is a service business. We never know what will happen job to job. We make it a point to never leave a job unfinished. That is why you were made aware on Thursday that the job would take through Monday to complete. We attempt to please all of our customers the best we can but we can not leave a job unfinished. We put our customers on a waitlist from time to time because we do want their business and are trying to accommodate them to the best of our ability. We share the same issue other businesses are facing of being short handed. We are trying to hire more workers but no one is applying. We strive to do our best with what we have.

• D

  Dean Grundy

  5.0

  I cannot say enough about Earl and his crew. If you’re looking for a plumber you can trust to do a great job and keep his word best value is who you’re looking for. I found it very easy to work with Earl. His crew specifically Kenny and will were fantastic. Truly no job is too big or small for this great company. In this case my job was The most extensive plumbing work I’ve ever had done and they were up to the job. Unlike many other companies best value is also willing to come out for the routine maintenance work we all need from time to time. Give them a try you won’t be sorry. Dean Grundy, fire house beverages brats and bakery

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  Response from the owner

  Dean, Thank you so much for your comments. These guys will be so pleased that you took the time to let them and our readers know that we really do care. Linda

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