Benjamin Franklin Plumbing of Orlando
Star, Orlando, FL

Benjamin Franklin Plumbing of Orlando Reviews

4.7 stars based on 469 reviews

Featured Comments:

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  Elizabeth Caudill

  5.0

  Dean Christian and Benjamin Franklin Plumbing are simply extraordinary!! What started out as a simple water line fix morphed into much needed replace and repair, mostly for ADA compliance items. They happily returned multiple times as we increased our list, they gave honest recommendations and were conservative and thoughtful on estimates. With a sick patient in the home they were quiet, clean and very courteous. We just can’t say enough good things about them! (Dean in particular!). We needed electric and HVAC help and their recommendations have been just as excellent. They are now on all of our speed dials!!

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  Response from the owner

  Thank you so much for the kind words and feedback! We really appreciate it and look forward to assisting you with any future plumbing needs.

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  Wanda Kolo

  5.0

  Howard J. provided outstanding service from the initial call to the end of his service call. We had called out two other companies who were unable to resolve the issue. We were getting pretty discouraged and worried that this issue was going to cost a fortune. Howard J. encouraged me and told me not to worry he was on his way. I could tell immediately that Howard J. had his customers best interest at heart. He was knowledgeable, prompt, professional, and got the job done!!! Howard J. did not give up until he cleared the plumbing issue. We went days without our plumbing functioning and couldn’t find a plumber who knew how to resolve the issue. Howard J. had the knowledge And skill to get our clog fixed and all our plumbing functioning again. We were so relieved that he had the expertise to get our house back in running order. We will definitely be calling back this company for any future repairs and requesting Howard J. to be our technician. We give this company and Howard J. 5+ stars and Are very grateful for the excellent customer service and expertise that we received.

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  Response from the owner

  Thank you for the feedback, we appreciate it! We are happy to hear you were pleased with Howard's work.

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  JadezChumani23

  3.0

  Quoted $1500.00 to install toilet and sink and I had the parts to do the install. When I reviewed the quote it appeared that I was being charged for parts that I had. Typically from what I see online plumbers will charge an hourly rate for installs if you have the parts, and its an average of 55 to 109 per hour. If the install took 4 hours it would have been 375.00 per hour. Definitely got this project done much cheaper elsewhere. Agent was not rude, but I feel for sure did not actually want the work.

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